EnableSaveChatHistoryToExchange for Jabber 11 and Outlook365

[m.batts]

Hi,

I'm trying to setup saving chat history to Outlook365.I have Jabber 11 and also setup the following parameters in jabber-config.xml

<EnableSaveChatHistoryToExchange>true</EnableSaveChatHistoryToExchange>

<ExchangeAuthenticateWithSystemAccount>false</ExchangeAuthenticateWithSystemAccount>  (this should be set to false according to the new deployment guide)

It talks about saving chat history to the "Cisco Jabber Chats" folder.But doesn't say how to configure it.Do I need to create it or does it have to have a specific name??

I can't help feeling I'm missing something here but I'm stuck now.Anyone looked at this yet?

[m.batts]

So I have kind of fixed it .I had to manually set the internal and external server addresses to Outlook.office365.com.I then created the "Cisco Jabber Chats" folder and low and behold it started working.

However the issue I have now is it needs the password to be entered for the account in the Options/Outlook section in Jabber.

I don't have SSO enable or AD integration but I'm unclear if SSO will fix it.If anyone knows please let me know.

[Swathi Alagaraj · Accepted solution]

Hi,

You must set up a method of authentication for the client to authenticate with the Exchange server. .

If you do not specify an authentication method, then users must manually input their Exchange credentials into the client, in the Outlook tab of the Options menu.

You have two options

• Authenticate Using Single Sign On for the Operating System
• Authenticate by Synching Credentials

Please refer document below for more information

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and_chapter_010010.html#CJAB_RF_SAB1DB8B_00