My name is Daniel Jackson and I work for a Cisco Gold Partner in Venezuela. As part as my resposabilities as Pre-Sales Collaboration Engineer I have to prepare a dcloud demo from time to time. Therefore, I decided to work around the "Cisco Spark Enablement Lab with Direct Inward Dialing v1" because this cloud-based solution took my attention from the very first time I realized the great flexibility it has.
the point is, when I had already finished all the exercises on the lab and I was commited to prepare the power point slides, I found out that this service has't yet been released for LatinAmerican and the Caribbean. However, I talked to my supervisor and despite this constraint we decided to do the demo and deliver the presentation to the other partners.
Been said that:
1.- Is there any released plan for Latin America and the Caribbbean, specially Venezuela.
2.- I saw 6 types of levels for the NU Licenses (C1-C3 and M1-M3). How can I manage to upgrade/downgrade the level of license adquire for a particular user.
3.- Is an organization able to reutilize the license bought. I meant, What happens with the license used by an user after the user quit the organization? Is this license available for another user?
Do you have access to the Cisco Partner Community? If so, then the best place to post your question for appropriate input and feedback would be in the Cisco Spark space in the Partner Community (your question has been posted in the public Cisco Spark space). You can find the partner community here:
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...
Cisco Webex Calling is a cloud service that offers enterprise-grade calling features delivered from the Cisco Webex cloud. This platform is part of the complete Webex collaboration suite that serves the calling, messaging, meeting, team collaboration and...
Cisco SX20 camera moving left right and shaking continuously. We have factory reset the devices still it is a same problem. Even change the camera of working devices with issue devices still the problem.Now the software version of the device is ...