cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1532
Views
0
Helpful
1
Replies

IM and Presence Messaging Archiving, how do you pull Chat History

chris_day
Level 1
Level 1

So we have setup the message archiving for compliance, but the big question is how do we get the archived chats now?  I have read a few documents on compliance and I have not found one that talks about how to pull your archived chats for compliance review.  I thought that it may be pulled from RTMT, but didn't see anything in there that screams out compliance logs.

Any help is much appreciated.

1 Reply 1

Todd Hebert
Level 5
Level 5

We have a DBA on staff that built an Oracle database for us to use as a compliance database.  He just built us a query and dropped it into a web GUI for us to pull archived chats.