J4W 10.5 LDAP search and IM Chat address wrong

[Jason Aarons]

I recall in Jabber for Windows 10.5 that LDAP searches the Chat IM address is based on the msRTCSIP-PrimaryUserAddress field. Am I correct?

What if LDAP doesn't have that attribute populated for a user?  They should create/add msRTCSIP-PrimaryUserAddress, correct?

Some users when searched via LDAP have the wrong Chat IM address showing in Jabber directory searches.

CUCM 10.5.1

IM&P 10.5.1

Jabber for Windows 10.5.1

Active Directory 2003

[Jason Aarons]

So the customer doesn't have the Lync schema extensions for msRTCSIP-PrimaryUserAddress when looking in ADSI edit.

So absent that then it appears setting the proxyAddress with sip:username@presencedomain.net will work for LDAP searches.

I’m guessing adding a proxyAddress of sip:username@presencedomain.net is the workaround based on testing.  Plus the proxyAddress has to be set for Outlook to work right with presence bubbles.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/jabber-windows/116152-problemsolution-product-00.html

[Trad Tobaishat]

Hi Jason,

I got the same problem. were you able to fix it? How was that?

thanks,

Trad

[Jason Aarons]

add/fix/correct the sip:proxyaddress field in AD for user