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Jabber 11.6 on Windows 10 Build 14352 - MS Lifecam Webcam not working

cchilderhose
Level 1
Level 1

‎06-07-2016 10:53 AM - edited ‎03-17-2019 06:10 PM

Upgraded to 11.6 on Windows 10 Build 14352 and MS Lifecam stopped working.  Reverted to 11.5.4 and it works.


Is there a fix for this?

I have gone through the article about checking logs and can see that the LifeCam does initialize properly in the app so not sure why it will not work.  I do get messages about downloading the pictures for contacts allot too.

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3 Replies 3

cchilderhose
Level 1
Level 1

‎08-23-2016 06:21 AM

This has since been addressed in newer releases including 11.7.  All fixed.

0 Helpful

rhavstein
Level 1
Level 1
In response to cchilderhose

‎08-26-2016 02:33 AM

We still have this problem. Startet after the last update of Win10.

The are problem With Jabber 11.6 and 11.7. Jabber 11.5 works fine.

Roar

0 Helpful

Varundeep Chhatwal
Cisco Employee
Cisco Employee
In response to rhavstein

‎08-26-2016 08:01 AM

I gave the solution to this issue in my other post. Refer the below thread

https://supportforums.cisco.com/discussion/13098351/jabber-windows-does-not-recognize-video-device

Please rate if this helps you.

Cheers

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