Jabber 9.2.x fro windows command line installation issues

[texasmaier]

Hello,

I have been deploying the Jabber client with the command line install ex

msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 TYPE=CUP ADDRESS=1.2.3.4 DOMAIN=domain.com LANGUAGE=1033 /quiet msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 TYPE=CUP ADDRESS=1.2.3.4 DOMAIN=domain.com LANGUAGE=1033 /quiet

The client installs and creates jabber-bootstrap.properties file which displays the correct ip/domain information but when I launch the Jabber client it fails to connect to server. I check under connection settings and the login server is Use the default server and still cannot conect. then I look in the use the following server and it has https://loginp.webexconnect.com/cas/auth.do hardcoded in.  I have to change that vaule to the ipaddress save it, then select use default for jabber to successfully connect to the server.

Does anyone know where it is getting this value https://loginp.webexconnect.com/cas/auth.do?

thanks

Mike

[phillips.chris]

I'm having the same issue.  Additionally, even an uninstallation and re-installation of any verson of jabber does not restore the behavior to correctly using the SRV record.  Does anyone even know where this value is stored so I can remove it?

[chad.meyer]

Not sure if you ever got your answer but I just ran into the same issue and after sifting through the Jabber logs I found that C:\ProgramData\Cisco Systems\Cisco Jabber\jabber-bootstrap.properties needs to have the default server information removed.  I have no idea where it was originally pulling that information.

[phillips.chris]

Thank you for taking the time to find this and reply - I had forgotten I had posted here, but I confirm that is exactly where I found the setting as well.  This resolved my issue.