Hello, I'm setting up Presence and Jabber for a client with UCM 6.1. Everthing seems to be working fine except the ability to control desktop phones from Jabber. Although all the settings appear to be ok whenever a user tries to change from softphone to hardphone in Jabber it fails. I have a TAC case open and we are at the..let's pull the same logs again stage..which means they are stumped usually. So my question is..Has anyone out there ever got this to work with CallManager 6? I am begining to suspect that this feature just doesn't work with this version of CallManager. Any help would be much appreciated.
Cisco Unified Communications Manager versions 7.1.4 to 9.0
Cisco Jabber for Windows supports Cisco Unified Communications Manager 7.1.3 if you install the following COP file to enable CSF devices: ciscocm.installcsfdevicetype.cop.sgn.Download ciscocm.installcsfdevicetype.cop.sgn from the Cisco Jabber for Windows administration package on Cisco.com.
Hi,I'm Woon being responsible for IT Infra. There is VC sharing issue which is on C20 connected to BlueJeans in a meeting room.When my laptop connects to C20 via BlueJeans, my laptop shows only the message "No one else is sharing video." SIP con...
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...