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Jabber Client on IPhone keeps disconnecting from CUCM

Farhad Ashna
Level 1
Level 1

I have a customer that seems to be facing the below issue.

Jabber for iPhone will register correctly a first time but if user disconnects from wireless network, jabber may not reconnect back again.

Sometimes it will, sometimes it won't unless we do a reset of the device directly on CUCM.

Jabbar Client Version: 9。1。6。21640

Iphone IOS 7

CUCM Version: 8.6.2.23900-10

Can someone please advise how can this issue be addressed?

2 Replies 2

AaronMtz2012
Level 1
Level 1

I have same problem, when the device is blocked, the app is disconnected to cucm.

webpcrespo
Level 1
Level 1

Me too, look

Sent from Cisco Technical Support iPhone App