11-30-2016 01:09 PM - edited 03-17-2019 06:31 PM
I opened a discussion for a previous version but am now seeing it again after upgrading to 11.7.1. Cisco really needs to fix this even if by deleting the photo cache as part of the upgrade procedure.
Photo for Lorena incorrect.
Photo for John incorrect.
Deleting photo cache on the user desktop under appdata then restarting jabber temporarily resolves the issue but it seems to come back periodically.
11-30-2016 01:43 PM
I'd suggest you open a TAC for this to be investigated, I have not seen this problem in other CSC threads and most TAC cases I've seen, they have been configuration problems.
I was only able to find one bug that might fit
12-01-2016 07:20 AM
Thanks. Will continue with the work around. As long as a bug report exists and Cisco has acknowledge it. This has been going on for about a year now through many upgrades.
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