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Jabber hunt group keeps ringing even after call pickup

Jan Slabber
Level 1
Level 1

Hello All,

 

Please I need help with the following.  

 

If user doesn’t answer the Hunt Group call it still rings on Jabber when someone else picks it up.  I have tried logging users out of hunt group but issue remains.  I have also told them to use the hunt log out option for the MS Teams / Jabber audio issue but they are unable to remain logged out of the hunt group.

 

Just curious if there are some settings that can be adjusted?

 

Thank you in advance.

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