Hi All,
Just wondering if anyone can suggest a solution to a problem i am having.
We have a new deployment of CUCM 10.6 and IM&P 10.6.
Issue we have is with IM and presence with in Jabber, both don't work.
Brief description of environment, configuration. and some facts.
- CUCM is AD integrated, user ID is the employeeNumber for example "01234"
- In CUCM users can log-in with with users ID "01234" and AD passwords
- Users can log-in to jabber 10.6.1 with user ID "01234" and AD passwords
- IM&P server IM Address is configured to Use Directory URI
- Users can control desk phone and are able to make internal and external calls.
- Users are able to search and add contacts to Jabber.
- Users are NOT able to IM and see presence status of other users.
- There is a Jabber-config.xml file with basic information and configured to use EDI for directory service.
When users search and add contacts and view the contact profile the IM addresses shows as "sAMAccountName@domain.com"
On the IM&P server the IM address is "FirstName.LastName@domain.com"
Is there any special configuration i need to do in IM&P or jabber-config.xml file in order the IM Address to match the Directory URI?
Thanks for your help.
Nour