Jabber over VPN

[benbazian]

I work from home and am connected to the corporate VPN using Microsoft RRAS.  When connected I am able to connect to the Presence server and chat with people already on my contact list.  I am not able to seard the directory of available users nor do I get any pictures downloaded to my Jabber client.  I am on version 9.2.

Anothe piece of info is tha our main network is 10.7.x.x while our voice network is 10.9.x.x.  I am able to access all devices on the 10.9 network while on the VPN. 

Any ideas?                  

[Chris Hildebrandt]

I your machine you are using domain joined to the same domain as the corporate network?

[benbazian]

The machine is not connected to the domain.

[Chris Hildebrandt]

There is a config file that you must add. It is located under user/appdata/cisco/unified communications/jabber/csf/config

The file is called jabber-config-user.xml

You need to add that file with approprate info in order for it to get that info.

[Chris Hildebrandt]

The file should contain the following info. The password is saved in plain text. But the user account tied to this only has to be a simple user with read access to the directory. You only need to fill in the parts in ()

- -false-(Name or IP address)3890sAMAccountName(username@domain.com)(Password)(Search Base)telephoneNumber

Save this in a XML file called jabber-config-user.xml

You will need to close jabber completly and add the file then restart and you should be good to go.

[benbazian]

Not sure I understand what this will do.  Also, does this go under /local or /roaming?  I do not have a config folder under /local but do under /roaming.  The jabber-config.xml file is under /roaming.

Also, I assume I remove the ()?

[Chris Hildebrandt]

Sorry Roaming. yes and remove the ().