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Jabber popping up for other peoples phone calls

John Huthmaker
Level 4
Level 4

I have an odd situation.  A couple of people in my company have said that their jabber pops up randomly saying they are on a call, and they arent.  My guess is somewhere in CUCM or Presence, they are tied to someone elses phone.  When that unknown person makes a call, these peoples Jabber pops up.  The problem for me is, I have no way to figuring it out.  I've looked everywhere I can think of, and I dont see any associations that seem wrong.

 

Has anyone else had this, and does anyone have a fix?

1 Reply 1

rrighi
Level 1
Level 1

Hi John,

did you solve your issue?

I 've got the same issue ; randomdly some users with headset and Cisco Jabber for Windows ( but in onhook state ) are able to hear other audio call conversation ( very strange think ).

Using RTMT I don't see any issue.I suspect some type of magnetic couplig but it's only an hypothesis.