Jabber V. 12.0.1 - UCM 11.5. Is there a way to have Jabber automatically show your presence status as "busy" or "on phone" etc., when you are on a call on your desk phone?
Assuming you don't have Jabber and only the phone for presence, if everything is configured correctly, you will see the user either offline, or as on a call as soon as they go off-hook.
Assuming you don't have Jabber and only the phone for presence, if everything is configured correctly, you will see the user either offline, or as on a call as soon as they go off-hook.
Jaime - first off, I gotta say I really appreciate all of your YouTube videos. They're always well done. I must have something configured incorrectly. I have Jabber configured to show presence - and it works. I can see my co-workers as AVAILABLE or if they lock their Windows terminal it shows them as AWAY. They can create custom statuses and those work. I have a co-worker in the next office - he was just on the phone and the BLF/Speed Dial button on my phone showed him on the call, but Jabber still showed him as AVAILABLE.
Glad to hear that, yes, user/line/device association is very important for this to work, as well as the SIP trunk from CUCM to IM&P which is the one that sends that presence status.
Is there a way to lock down the Presence status to keep end users from changing their presence settings to override the defaults? Specifically, users tend to remove the "set as away if inactive for X minutes".
