05-29-2013 07:30 AM - edited 03-17-2019 03:17 PM
I'm having a weird problem with Jabber for Windows (9.2.1 build 606). I'm using it with CUCM, IMP and Unity Connection, all version 9.1. When I first start the client and log in, access to voicemail messages works fine for about 30-60 seconds, then the voicemail server suddenly disconnects - the voicemail tab is then blank and the connection status show as "Not connected". If I sign out and sign back in without closing the client, I get another short window where I can access voicemail, then it disconnects again. Any idea what is going on here??
This is basically a new setup, though at one point I did have voicemail working properly with an older version of the Jabber client.
05-29-2013 10:34 AM
I just downgraded to Jabber 9.1.5 and voicemail works fine, no connection dropping. I will open a TAC case.
11-28-2014 06:39 AM
Hi steve,
Im facing same problem with jabber client 10.5.
Did you open TAC case ? How did you solve ur issue ?
Regards,
05-29-2013 12:16 PM
Alright, I figured this out. Just in case anyone else runs into this problem, it is caused when a Jabber 9.2 client has access to TCP port 443 on your Unity Connection server, but can't reach TCP port 7080 (jetty).
12-03-2013 12:17 PM
hi
is this still the case? I have the same issue
12-03-2013 12:20 PM
No, I fixed it, read my response.
12-03-2013 01:01 PM
yes I meant is this still a requirements.e to open port 7080 - don;t see it in the port requirments
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