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MAC Camera on 2013 MAC not working with Jabber 4.X

murrab1111
Level 1
Level 1

The newest 2013 model Mac Camera's aren't working with Jabber desktop video - camera not recognized - have tried up to version 4.6.  The new models change how the built in isight appears to the hardware.  it no longer shows up as a device on the USB device bus as the older ones did.  Anyone have any inof or a fix for this?

2 Replies 2

jeffwong01
Level 1
Level 1

This appears to be a problem where the built in camera is now using the PCIe bus and the software not finding it. So far I have not found a work around, but it should be fixed in 4.7 according to Jason Hirdler and no ETA has been provided at this time. The other thread about this issue is here https://supportforums.cisco.com/message/3980591

There also appears to be another issue with an OSX update that may prevent you from using a USB camera as a workaround with the latest updates that broke other software such as Skype recently too and that thread is here http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/m-p/1897623#M58248

I have a similar issue ; I have tried changing the CameraPlug as suggested in the various Skype Thread - but it does not fix -