cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
652
Views
0
Helpful
2
Replies

Outgoing calls on Jabber for android drops

christian.30
Level 1
Level 1

 Hi Community, 

 

I Had a strange issue when trying to call outside numbers using my Jabber for android. I Have two test Jabber for android accounts Jabber 1 and Jabber 2, When Jabber 1 tried to call 8228282 the call was successful but when i try to call 8228282 for the Jabber 2 account it will ring 2 times and then it drops. Other scenarios as follows. 

 

Jabber 1 calls 827000 the call was successful.

Jabber 2 calls 827000 the call was not successful (Busy).

 

as per checking with DNA (Dial number analyzer)  they have the same CSS and partition, 

also they have the same route partition. 

 

Do i need to also consider the android version of the Jabber? also do i need to check something on my call manager or on my Dial-peer configurations? 

 

Thank you for the response appreciate you all Community. 

 

 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Debug your outbound GW, what do you see in the logs?

If the call doesn't show up, move to the next step in the call flow and see the logs there.

HTH

java

if this helps, please rate

Hi Jaime,

Unfortunately for the mean time i cannot debug my gateway since my CPU usage is on 90% i will just check it from time to time so that i can proceed with my debugging.

Thank you.