12-14-2018 01:47 AM
Hi All,
We have just installed cucm version 12.
I've downloaded rtmt plugin but i'm not able to login.
I'm facing this message.
RTMT application cannot communicate with specified node/cluster.
Please verify the host IP address is correct and the network connection is up, and try again.
Any help would be appreciated.
12-14-2018 07:25 AM
I have found more success using RTMT on a linux virtual machine than on windows.
You probably would like to try that.
Rolando A. Valenzuela
btw, RTMT uses an non-standard port, that could be blocked by the firewall also.
12-16-2018 02:23 AM
Hmmmmm ...
check you IPs for both pub and subs. Did you change the domain name for the CUCM from alphabetical to its IP original IP
12-16-2018 10:24 PM
Hello Monasir,
Regarding this i would suggest you the below :
1. Please make sure we are entering the correct ip address/ hostname and password.
2 .Check for reachability from your machine that has RTMT installed to the server you are trying to login.
3. Try and logging from a different machine to RTMT,
3. Also you can try and clear certficates when the RTMT pop ups and chec if that works..
4. If issue still persist, try and re-installing the RTMT.
Thanks & Regards
Aman
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