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Inbound faxes not working, Below is the call flow : Call Flow : PSTN --> ISDN PRI --> PTSN GW --> MGCP --> CUCM --> FXS GW --> FXS --> FAX Machine i am attaching the debugs for the PSTN GW and the FXS GW. Fax number : 5052229845 When we dial the fax...
Here's the config for the port and extension. Please let me know if you need any other info.voice-port 0/0no battery-reversalstation-id name Fuse Cashierstation-id number 20372!dial-peer voice 20372 potsdescription Fuse Cashierdestination-pattern 203...
have confirmed that their phones will display “Wrap-Up” but not the time they have been in that state consistently.
if you transfer a call and it then goes into Wrap-Up, the time will not display due to the transfer though agents are not seeing the...
Most of the time, this occurs on the subscriber when you are done installing the file on publisher. fetch the process from cli, using show process list. Restart the service related to it. If its TOMCAT related, the only fix is to reboot that node and...
Hi Greg, Thanks, yes we have a sip trunk from CUCM to this GW. So this GW is under the destination address of the SIP Trunk on which this port is and on which we made this configuration. Also yes we do have cisco unity connection in the setup. So you...
Hi Shalid,
Appreciate your response, the issue so far is only with two of the users and it is intermittent.
Also these users are part of 4 CSQ's, out of which two does not have the wrap time enabled and defined.
So shall we collect report and ...