Show and Share with iOS devices

[Jason.Beiter]

Hello,

I have a customer that is excited by the announcement of an iOS app that will allow Show and Share to extend to iPhones and iPads. Is there any information that can be provided? Specifically what I'm after is the release date of the app and the release date for the new version of Show and Share that I presume would also be needed.

Thanks!

Jason

Message was edited on April 28, 2013: Kelli Glass, Cisco Collaboration Community Moderator, modified this post as part of the community restructure.  I moved the post, assigned a new category, and added tags for greater ease in filtering (no change to content).

[nacastil · Accepted solution]

Hi Jason,

That is great news!  The new version of Show and Share, release 5.3, includes the new mobile client.  Target FCS for release 5.3 is early November.  If there is any further information needed, please let me know. 

Thanks!

Nancy

[Jason.Beiter]

Thanks so much Nancy, do you have a list of which mobile devices will be supported?

Can you also answer this question please?

Recommended upgrade path from v5.2.1? Should I upgrade to v5.2.3 or 5.2.2.1 now, as that is the recommended first step(s) to get to 5.3 or will there be a direct path from any 5.2.x version to 5.3?

Thanks!

Jason

[nacastil]

Hi Jason,

Here is the upgrade info for you.  Please let me know if you need anything futher. 

Cheers!

The answer to the question below depends on the hardware the user has.  If they are using UCS servers, they can do a fresh install to v5.3.  If they are using MCS servers, then in order for them to get to 5.3, they must follow this upgrade path – 5.2.1--> 5.2.2 --> 5.2.3 --> 5.3. 

[Jason.Beiter]

Hi Nancy,

Thanks for your help so far. Looks like 5.3 has yet to be released, can you let me know if there is a new target release date?

This customer doesn't have a big rush but is trying to put projects together.

Thanks!

Jason

[nacastil]

Hi Jason!

5.3 is now expected to be released on 11/18. 

[Jason.Beiter]

Thanks again Nancy!

Jason

[Jason.Beiter]

Hello again Nancy,

Hopefully this will be the last time  am bugging you. I got this from an e-mail from the customer, can you address? Thanks!

I’ve finally got the rights to download stuff again and now I don’t see certain things that I seem to recall seeing…

For example; under the DMM (Digital Media Manager), the latest release is 5.2.3, not 5.3. But if I go under All releases, I see a 5.3 and there is an upgrade to go from 5.2.3 to 5.3. This is odd but “acceptable” as I can download my “dmm523to53.iso” file for my upgrade.

Now if I go under SNS (Show and Share), the latest release is 5.3, but there isn’t an upgrade listed there. The two files in there are “add-ons” and not the “sns523to53.iso” file that I would expect.

Please note that I can’t use the DMM file to upgrade the SNS, but I need to upgrade DMM before I upgrade SNS and they should be the same version. At least this is what their Upgrade Guide is telling me…

[nacastil]

Hi Jason -- you are truly testing my knowledge here!  I will need to get our product manager involved.  I will cc you on email.  Hopefully we can get this answered quickly for you.  And no, you are NOT bugging me!!

Stay tuned - Nancy

[Richard Mitchell]

Confirmed. It looks like the Show and Share upgrade file from 5.2.3 to 5.3 is missing. Please advise.

[Morgan Andreas]

Has anyone been able to find this ISO? Or is there an expected date Cisco will upload it to CCO?

Thanks!

[Jason.Beiter]

Nancy escalated for me but I haven't gotten an answer on where the file is yet.

I am told it will be obtainable from the PUT tool but last I checked 5.3 wasn't there.

[nacastil]

Sorry I haven't been help to help out on this.  Let me reach out again to get a response.  Thanks for your patience!

[lustewar]

Sorry everyone for the delay.  We were able to finally get the 5.3 upgrade images into PUT a couple days ago.

SNS-ENT-53-U-K9         DMS Show and Share Enterprise V5.2-V5.3 Perptl SW Lic. Update

SNS-WKGP-53-U-K9     DMS Show and Share Workgroup V5.2-V5.3 Perptl SW Lic. Update

These are free upgrade with valid SAS contracts.  Please unicast me at lustewar@cisco.com if you are having issues.

The DMM upgrade is available on CCO only because it contains highly requested bug fixes for digital signage.

Thanks,

Luke Stewart

Product Manager, Show and Share

[nacastil]

Hi Jason,

Apple iOS devices, iPhone and iPad, will be supported at initial release.  I will need to research your upgrade question and get back to you.  Stay tuned!

Thx,

Nancy