Spark Issues with Wins10

[Ahmed_Azzam]

Hello,

I've been using Spark on Windows 10 PC, after the latest update. Spark is not opening any more and i can not remove and reinstall.

I got a message from Windows installer the attached msg

[keglass]

Ahmed,

If you haven't done so already, I recommend you contact Spark technical support for assistance specific to your setup and situation.

https://help.webex.com/docs/DOC-4092#jive_content_id_Cisco_Spark

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

[Ahmed_Azzam]

Thanks Kelli... I will do that

Best Regards,

Ahmed Azzam

[JamesPrietoJr]

Hi I'm having the same issue - I've removed Spark from my Windows 10 laptop several times, and tried to re-install/repair.  The installation seems to go fine, but I get a blank screen (see below) when Spark tries to execute. How do I fix this?