Status shows offline on jabber client when logged in - status shows fine to the others

[Marian Dolinsky]

Hi Guys, 

I have a user his jabber client shows offline even he is logged in (also he is not able to modify the status) however his status shows correctly to the other users.

Any idea what is the issue?

Status on user's jabber client

the others see the status as available.

Thanks

Marian

[Aadhil Salim]

did u got the answer . if u got the answer please share with us