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There is a significant delay during share screen

tameem.shaikh
Level 1
Level 1

I am using a lenovo T430 laptop with i5 2.3/4 GB RAM and when i share my screen then there is a delay on 40-60 seconds and teh same delay is observed if someone shares the screen with me 

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

So, there's a delay while establishing the screen share?

Or is there a delay while you're already sharing and what the other end sees?

Aside from a CPU/RAM limitation, if you do an IM share, that's on top of RDP, so you'd need to make sure there's nothing in the network slowing down RDP between the machines.

If you do a screen share while on a call, that's basically a video call.

HTH

java

if this helps, please rate

##- The Delay is when the user try to share the screen for the first time,
once its shared the switching the screen is smooth, With Processor:
Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
Memory: 4096MB RAM what do you think if its sufficient for
Webex meetings screen share ? If I do not connect audio and only start
meeting and share screen, still there is a delay -##
Best Regards/Freundliche Grüße

Tameem Shaikh
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LANXESS India Private Limited
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E-mail: Tameem.Shaikh@lanxess.com

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OK, if you're using webex for the meeting and that's where the issue is, you might want to open a case with them to investigate the delay.

HTH

java

if this helps, please rate

## Yes, I have raised a case 687451168 a week back and the support
engineer is working on it ##