cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
413
Views
5
Helpful
1
Replies
Highlighted
Beginner

TMS-conductor Schedule error "Instance allocation failed: Guid should contain 32 digits with 4 dashes"


What is the resolution to successfully integrate TMS 14.1 to Conductor 3.0.?.
VCS 8 is integrated to conductor via B2BUA, but using  Policy same result.

TMS successfully creates conference on MCU that is behind Conductor. the problem is that Conference always remain permanent (no end date), and TMS cant dial-out to participants.
TMS message:
Conductor-TMS Schedule error "Instance allocation failed: Guid should contain 32 digits with 4 dashes"

"Instance allocation failed: Description: {"status": "error","info":"conference" already present"
Instance: No contanct with master system, 3 successive polls failed

"Instance Allocate Failed, conference is not automatically connected.

Thanks and Regards

1 REPLY 1
Highlighted
Cisco Employee

Hi, 

Please, move this post to TelePresence community to get TP and TMS experts' assistance. This community is for Cisco WebEx Meetings Server and Cisco Unified MeetingPlace.

Kind regards,

-Dejan

Content for Community-Ad