Upgraded to Spark 1.3879 on my Mac and now my rooms are gone.

[pacavell]

I just upgraded to Spark 1.3879 on my Mac and now my rooms are gone. Any idea why. The rooms are still there when I access my Spark account via a browser.

[Brad Lawley]

Me too, sort of, some rooms are there under Teams, but non are accessible. Getting the error message "failed to fetch requested room"

[jgiambo]

Sorry for that.  If you are still having issues try giving us a call and we can work to get it sorted out. 

US Toll Free – 1-844-772-7524 or 1-844-SPARK-24

International Direct Dial – 408-906-1107

[Brad Lawley]

Joseph, I ended up upgrading my MAC to El Capitan in order to use new Cisco Spark client 1.51723.0 is working ok now.

Thanks for reaching out.

Regards,

Brad

      Brad Lawley

      Systems Engineer

      Cisco Systems Canada Co.