WebEx Connect Password reset - in SSO environment

[DANIEL COHEN-LAROQUE]

Hi,

Anybody knows how to recover from a lost password in a SSO environment?

Either SSO not working, or having lost static admin user.

When trying the standard password recovery link, got error message:

Your password is same as your enterprise Single Sign-On password. Please contact your administrator to reset your single sign-on password.

[jacob.mariant]

Did you get an answer to this? We just enabled SSO but some of my admins are not able to access the admin portal. Password reset says the same message as you described, but my access still works...strange.