What port does a VCSe need open to allow SIP calls from the free Jabber video client?

[Andrew DAgostino]

The VCSe in question is in a DMZ and was working fine until a security certificate was added to the unit.

Now calls from the free Jabber Video client will not connect.

No management ports are open, so ports 80 and 443 are closed. 

Is some sort of TLS certificate verification not happening between the two?

Any assistance would be appreciated. Thanks, Andy

[keglass]

Hello,

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community's Telepresence space

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/telepresence

where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community