Cisco Webex Room KIT Pro Audio Cuts Out Frequently

[harikeshan]

We recently deployed 6 Cisco Webex Room KIT Pro Endpoints with Quad and Presenter Cameras in our classrooms. Each Room has 2 or 4 mics. However, lately we noticed audio drops (as if someone muted the mic) and then comes back on. This is happening intermittently. Our Devices are registered on-Prem. We have 4 additional Classrooms with SX80 with Quad and Presenter Track Camera and similar mic configurations and don't face any problems. 

Has anybody facing a similar issue? 

[Sinisterstrike]

Having a similar problem. Did u manage to solve it?

[harikeshan]

Yes we managed to resolve it. It was due to the echo present in the classrooms. Once the classrooms acoustic treatment was done, we no longer have this issue.