Sharing video content

[Allira.Horwood]

I am having trouble with the sound when sharing video content during my meetings. The others are saying it sounds like it is underwater. Any idea how I can share a video with clearer sound?

[sjvitales]

Hello Allira.

Are you sharing your video and selecting the Option: "Optimize for motion and Video"

Maybe this link can help:

https://help.webex.com/en-us/ntx2aid/Share-Motion-and-Video-Content-in-Cisco-Webex-Meetings-Slow-Channel

Also, you can check the health of your connection from the meeting windows.

Additionally you can check in the tshoot section in Control Hub, find the meeting number and check the meeting statistics, jitter, etc.

Regards.