cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1138
Views
0
Helpful
1
Comments
CHRISTIAN END
Level 1
Level 1

Hello everyone,
after updating the CUCM to the last version 11.5.1.18900-97 a customer complains about errors on an applications server. These errors did not occur before the update. Phones can no longer be controlled. Only after a reinitialization of the server the phones work normally again. It does not affect all phones and not always the same phones. It changes.

In the TSP log on the server I see the following messages which I can hardly find anything about.

 

 

 

21:21:55.592 | CSelsiusTSPLink::getMessage() Link read time out. hSocket=14612
21:21:55.592 |<--CSelsiusTSPLink::getMessage()
21:21:55.592 |-->CSelsiusTSPLink::getMessage()
21:21:56.592 | CSelsiusTSPLink::getMessage() Link read time out. hSocket=14612
21:21:56,592 |<--CSelsiusTSPLink::getMessage()
21:21:56,592 |-->CSelsiusTSPLink::getMessage()
21:21:57.592 | CSelsiusTSPLink::getMessage() Link read time out. hSocket=14612
21:21:57,592 |<--CSelsiusTSPLink::getMessage()
21:21:57,592 |-->CSelsiusTSPLink::getMessage()
21:21:59.233 | CSelsiusTSPLink::getMessage() Link read time out. hSocket=14612
21:21:59.234 |<--CSelsiusTSPLink::getMessage()
21:21:59.234 |-->CSelsiusTSPLink::getMessage()
21:22:00.234 | CSelsiusTSPLink::getMessage() Link read time out. hSocket=14612
21:22:00.234 |<--CSelsiusTSPLink::getMessage()
21:22:00.234 |-->CSelsiusTSPLink::getMessage()

 

 

 

How can we limit this error. Nothing happened in the environment except the CUCM update and the resulting update of the TSP.

Thanks for your help!
Christian

1 Comment
dbooth
Level 1
Level 1

Would be interested to know if anyone has any information regarding this please? Thanks.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: