Created by: Feroz Syed on 26-08-2010 09:17:47 AM Hi, I was trying to record some info after the beep sound played. I know to get this we need to set Start With Beep =true and I kept the same but when I try to test it, I'm not hearing beep sound. I did check the debug logs which shows <record name="VRecord" modal="true" beep="true" maxtime="30s" finalsilence="4s" dtmfterm="true" type="audio/wav"> that's looks good to me. Can someone tell me from where it will fetch the beep wav file and played? I think it picks the wav file from System media folder C:\Cisco\CVP\MediaFiles\en-us\sys but not sure. In this location I do see a wav file name 440beep.wav, is this is the one gets played? Please suggest if I'm missing anything. Thank you! Regards, Feroz
Subject: Re: New Message from Feroz Syed in Customer Voice Portal (CVP) - CVP - All Replied by: Janine Graves on 26-08-2010 05:27:30 PM Feroz, The beep is played from the gateway, I don't believe any audio file is retrieved from the media server. There were many, many versions of the VoiceXML Gateway code where the beep didn't work.
It did work in 12.4.15T6 with CVP Studio and Vxml Server 7.0.2; but I had to add the directive 'vxml version 2.0' to my gateway configuration to get it to work correctly.
You should check what version of software you have on your Vxml Gateway and perhaps contact TAC to see if the beep worked on that version.
On 8/26/2010 5:17 AM, Cisco Developer Community Forums wrote: > Feroz Syed has created a new message in the forum "CVP - All Versions": > > -------------------------------------------------------------- > Hi, >  > I was trying to record some info after the beep sound played. I know > to get this we need to set Start With Beep =true and I kept the same > but when I try to test it, I'm not hearing beep sound. I did check the > debug logs which shows > <record name="VRecord" modal="true" beep="true" maxtime="30s" > finalsilence="4s" dtmfterm="true" type="audio/wav"> > that's looks good to me. >  > Can someone tell me from where it will fetch the beep wav file and > played? I think it picks the wav file from System media folder > C:\Cisco\CVP\MediaFiles\en-us\sys but not sure. In this location I do > see a wav file name 440beep.wav, is this is the one gets played? >  > Please suggest if I'm missing anything. >  > Thank you! >  > Regards, > Feroz > -- > To respond to this post, please click the following link: > > <http://developer.cisco.com/web/cvp/forums/-/message_boards/message/2477157> > > or simply reply to this email.
-- Janine Graves 781-990-1040
Subject: RE: Beep in Record element Replied by: Hemal Mehta on 26-08-2010 06:39:35 PM I concur with Janine. In fact I have experienced that even between gateway versions the record element itself does not work. We recently had a case where the record element would work with lower version of gateway and when we went to higher version, there was a bug that even after the beep the system would not record and would keep on asking for the recording again and again and go in infinte loop. So make sure with Cisco on which is the right version to use.
Subject: RE: Beep in Record element Replied by: Feroz Syed on 27-08-2010 03:54:16 AM Thank you Janine and Hemal for your prompt response! I don't have any other issue in recording. Everything working fine except the Beep. I do have another idea to achieve this. I'll try to play some beep.wav in the record element disabling bargein so the recording could begin just after beep. Regards, Feroz
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