This document was generated from CDN thread
Created by: Yair Sheizaf on 23-06-2010 06:05:19 PM
Hi
I'm writing an application which should know if an address is considered as busy according to the CUCM configuration.
I can get the current number of calls but I can't get the busy trigger.
In version 8 I can use "address.getBusyTrigger(terminal)" but I need to use version 7 also which doesn¿t support it.
Do you know how I can get this information also in version 7?
Thanks
Yair.
Subject: RE: check if an address is BUSY
Replied by: Mohan Potluri on 23-06-2010 07:16:06 PM
You can try the interfaces in CiscoAddressCallInfo.
CiscoAddress.getCiscoAddressCallInfo().getMaxActiveCalls(), getMaxCallsOnHold() might be useful to implement your logic.
Subject: RE: check if an address is BUSY
Replied by: David Staudt on 23-06-2010 09:25:20 PM
Also available is the AXL SOAP API on UCM, which makes it fairly easy to query for details about lines, including busy trigger settings, etc.
