Created by: Adolfo Arizpe on 08-05-2013 04:41:33 PM Does anyone know what these errors are and how to get rid off of them? My script is running on a 3945E and is crashing, so not sure where to start tackling the case. May 8 16:27:13: //-1//AFW_:/AFW_Instance_CheckType: 0: NULL object May 8 16:27:13: -Traceback= 19B686Cz 527CF6Bz 5389D37z 5234B89z 5232F1Ez 52315D5z 522FF32z 522FB8Ez May 8 16:27:13: //-1//PACK:/httpios_http_posthead_cb: Invalid ExecEnv May 8 16:27:14: //39//MSW :/msw_set_hotword: Error - Stream not active May 8 16:27:14: //39//MSW :/msw_set_hotword: Error - Stream not active May 8 16:27:16: //-1//AFW_:/AFW_Util_CopyLegServiceCodeToCallInfoContainer: Service Code not available on Leg May 8 16:27:16: //-1//AFW_:/AFW_Util_CopyLegRouteCodeToCallInfoContainer: Route Code not available on Leg May 8 16:27:16: //-1//AFW_:/AFW_Util_GetTgCicValue: CIC Not found for tag(56) May 8 16:27:16: //44//Dest:/DestLocalConsultHandoff: no local handoff, intwrk leg 1FCAD6A8, consult id 26A475EC May 8 16:27:16: //-1//AFW_:/AFW_Util_RemovePreemptInfoFromContainer: Failed to remove mlppSetupInfo from TD container May 8 16:27:20: //-1//AFW_:/AFW_Util_CopyLegServiceCodeToCallInfoContainer: Service Code not available on Leg May 8 16:27:20: //-1//AFW_:/AFW_Util_CopyLegRouteCodeToCallInfoContainer: Route Code not available on Leg May 8 16:27:20: //-1//AFW_:/AFW_Util_GetTgCicValue: CIC Not found for tag(56) May 8 16:27:20: //39//Dest:/DestLocalConsultHandoff: no local handoff, intwrk leg 1FCA9994, consult id 8EF8CFC May 8 16:27:20: //-1//AFW_:/AFW_Util_RemovePreemptInfoFromContainer: Failed to remove mlppSetupInfo from TD container May 8 16:27:21: //44//Dest:/DestStartMediaNegotiation: MediaNeg not supported for this module May 8 16:27:21: //44//AFW_:/AFW_FSM_Drive: FSM no match for (TRANSFER[3],ev_mode_update_ind[116]) Thanks a lot!
Subject: RE: Error messages Replied by: Geevarghese Cheria on 08-05-2013 10:34:37 PM Hi Adolfo, Could you please send us the script which you are using along with the logs for further analysis Thanks and Regards, Geevarghese
Subject: RE: Error messages Replied by: Yaw-Ming Chen on 08-05-2013 11:32:56 PM Is router crashed or script crashed ? Any other crash info ? What IOS version ? Please attached "sh run" also. Thanks
Subject: RE: Error messages Replied by: Adolfo Arizpe on 20-05-2013 12:11:27 PM Gladly, I also have a CoreDump, in case that is good somehow. The verion is: c3900e-universalk9-mz.SPA.153-2.T.bin I have changed the IPs, but in production they are all Public. The gateway works for a while, never predictable, and then crashes. Thanks a lot for your help!
Subject: RE: Error messages Replied by: Yaw-Ming Chen on 20-05-2013 06:17:07 PM Can you please attached coredump ? Thanks !
Subject: RE: Error messages Replied by: Adolfo Arizpe on 21-05-2013 10:20:59 AM Thanks for your reply Does the core dump include any sensitive information, like passowrds and IPs?
Subject: RE: Error messages Replied by: Yaw-Ming Chen on 21-05-2013 11:22:35 AM I am not sure but I don't think so. You can send it to developer-support@cisco.com instead of posting here.
Subject: RE: Error messages Replied by: Adolfo Arizpe on 22-05-2013 12:53:14 PM Thanks Taw-Ming It is a 200MB file, compressed, what is the best way to send it? I am concerned about sharing it publicly. Adolfo
Subject: RE: Error messages Replied by: Yaw-Ming Chen on 22-05-2013 02:50:20 PM The best way is to open a SR and use SR attachment. By the way do you have CCO login ? There may have a way, but I need to check.
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