on 01-24-2014 05:32 PM
*********************************************************************************************Malik Ehtasham:I have developed an application and it is in production enviornment so it is very critical.. Its behaviour is very abnormal. Some times its works fine and some time its give me bad fetch error 404. I have tried my best to figure it out but i am not be able to point out the real problem. I have studied all the request and responce of one reqeust on whcih bad fetch error occur but i dont know where the error is....I am pasting the logs of that file..Is there any one who can help me out or atleast give me a hint that where the actually error it..Thanks
------------------------------------
------- New Application Visit ------
------------------------------------
------------------------------------
--------- New Page Request ---------
------------------------------------
Request Received on: 09/11/2013 16:54:05.355
------- HTTP Request Headers -------
Header Name = "content-type" Header Value = "application/x-www-form-urlencoded"
Header Name = "user-agent" Header Value = "Cisco-IOS-C5350/15.1"
Header Name = "connection" Header Value = "close"
Header Name = "host" Header Value = "cvp-vxml:7000"
Header Name = "accept" Header Value = "text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml, application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data, application/octet-stream"
------ Request HTTP Arguments ------
Parameter Name = "dnis" Parameter Value #0 = "45334"
Parameter Name = "application" Parameter Value #0 = "RECTIFICATION_IVR"
Parameter Name = "ani" Parameter Value #0 = "03156664212"
Parameter Name = "callid" Parameter Value #0 = ""
Parameter Name = "AccountNum" Parameter Value #0 = "16871297"
Parameter Name = "_dnis" Parameter Value #0 = "30021"
Parameter Name = "SR" Parameter Value #0 = "1-11251061254,BB"
Parameter Name = "_ani" Parameter Value #0 = "903156664212"
--------- VoiceXML Response --------
Response Returned on: 09/11/2013 16:54:05.355
<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0" application="/CVP/Server?audium_root=true&calling_into=RECTIFICATION_IVR&session_id=10.192.10.195.1378900445355.1100302.RECTIFICATION_IVR">
<catch event="error">
<var name="audium_action" expr="'custom_disconnect'" />
<var name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action" />
</catch>
<form>
<block>
<assign name="audium_vxmlLog" expr="''" />
<submit next="/CVP/Server" method="post" namelist="audium_vxmlLog" />
</block>
</form>
</vxml>
------------------------------------
--------- New Page Request ---------
------------------------------------
Request Received on: 09/11/2013 16:54:05.636
------- HTTP Request Headers -------
Header Name = "cookie" Header Value = "$Version=0; JSESSIONID=1D170A23C79E22C3D52E53D052AA9888; $Path=/CVP"
Header Name = "content-type" Header Value = "application/x-www-form-urlencoded"
Header Name = "user-agent" Header Value = "Cisco-IOS-C5350/15.1"
Header Name = "connection" Header Value = "close"
Header Name = "host" Header Value = "cvp-vxml:7000"
Header Name = "accept" Header Value = "text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml, application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data, application/octet-stream"
------ Request HTTP Arguments ------
Parameter Name = "audium_root" Parameter Value #0 = "true"
Parameter Name = "session_id" Parameter Value #0 = "10.192.10.195.1378900445355.1100302.RECTIFICATION_IVR"
Parameter Name = "calling_into" Parameter Value #0 = "RECTIFICATION_IVR"
--------- VoiceXML Response --------
Response Returned on: 09/11/2013 16:54:05.636
<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0">
<script><![CDATA[function getElapsedTime(startTime)
{
var numMilliseconds = new Date().getTime();
return numMilliseconds - startTime;
}]]></script>
<property name="universals" value="help" />
<var name="audium_vxmlLog" expr="''" />
<var name="audium_element_start_time_millisecs" expr="0" />
<var name="cisco_vxml_error_count" expr="0" />
<var name="audium_type" />
<link event="nomatch">
<grammar mode="dtmf" type="application/grammar+regex" />
</link>
<catch event="vxml.session.error">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="telephone.disconnect.transfer">
<var name="audium_action" expr="'call_transfer'" />
<assign name="audium_type" expr="'telephone.disconnect.transfer'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action audium_vxmlLog" />
</catch>
<catch event="telephone.disconnect.hangup">
<var name="audium_action" expr="'hangup'" />
<assign name="audium_type" expr="'telephone.disconnect'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action audium_vxmlLog" />
</catch>
<catch event="telephone.disconnect">
<var name="audium_action" expr="'hangup'" />
<assign name="audium_type" expr="'telephone.disconnect'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action audium_vxmlLog" />
</catch>
<catch event="help">
<throw event="nomatch" />
</catch>
<catch event="error.unsupported.object">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.unsupported.language">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.unsupported.format">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.unsupported.element">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.unsupported.builtin">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.unsupported">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.semantic">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.noauthorization">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.eventhandler.notfound">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.connection.noroute">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.connection.noresource">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.connection.nolicense">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.connection.noauthorization">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.connection.baddestination">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.condition.baddestination">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.com.cisco.resource.failure.tts">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.com.cisco.media.resource.unavailable">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.com.cisco.handoff.failure">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.com.cisco.callhandoff.failure">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.com.cisco.aaa.authorize.failure">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.com.cisco.aaa.authenticate.failure">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.badfetch.https">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.badfetch.http">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error.badfetch">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="error">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="disconnect.com.cisco.handoff">
<if cond=" ( cisco_vxml_error_count >= 3 ) ">
<var name="caller_input" expr="'system_unavailable'" />
<return namelist="caller_input" />
</if>
<var name="audium_action" expr="'error'" />
<assign name="audium_type" expr="_event" />
<var name="audium_message" expr="_message" />
<assign name="cisco_vxml_error_count" expr="cisco_vxml_error_count + 1" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_message audium_action audium_vxmlLog" />
</catch>
<catch event="connection.disconnect.transfer">
<var name="audium_action" expr="'call_transfer'" />
<assign name="audium_type" expr="'connection.disconnect.transfer'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action audium_vxmlLog" />
</catch>
<catch event="connection.disconnect.hangup">
<var name="audium_action" expr="'hangup'" />
<assign name="audium_type" expr="'connection.disconnect'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action audium_vxmlLog" />
</catch>
<catch event="connection.disconnect">
<var name="audium_action" expr="'hangup'" />
<assign name="audium_type" expr="'connection.disconnect'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action audium_vxmlLog" />
</catch>
<catch event="com.audium.vxml.event">
<var name="audium_action" expr="'vxml_event'" />
<var name="audium_error" expr="_message" />
<assign name="audium_type" expr="_message" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_error audium_action" />
</catch>
<catch event="com.audium.error">
<var name="audium_action" expr="'custom_disconnect'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action" />
</catch>
<catch event="com.audium.disconnect">
<var name="audium_action" expr="'custom_disconnect'" />
<assign name="audium_type" expr="'disconnect.audium'" />
<submit next="/CVP/Server" method="post" namelist="audium_type audium_action" />
</catch>
</vxml>
------------------------------------
--------- New Page Request ---------
------------------------------------
Request Received on: 09/11/2013 16:54:05.652
------- HTTP Request Headers -------
Header Name = "content-type" Header Value = "application/x-www-form-urlencoded"
Header Name = "cookie" Header Value = "$Version=0; JSESSIONID=1D170A23C79E22C3D52E53D052AA9888; $Path=/CVP"
Header Name = "connection" Header Value = "close"
Header Name = "host" Header Value = "cvp-vxml:7000"
Header Name = "content-length" Header Value = "15"
Header Name = "accept" Header Value = "text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml, application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data, application/octet-stream"
Header Name = "user-agent" Header Value = "Cisco-IOS-C5350/15.1"
------ Request HTTP Arguments ------
Parameter Name = "audium_vxmlLog" Parameter Value #0 = ""
--------- VoiceXML Response --------
Response Returned on: 09/11/2013 16:54:05.652
<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0" application="/CVP/Server?audium_root=true&calling_into=RECTIFICATION_IVR&session_id=10.192.10.195.1378900445355.1100302.RECTIFICATION_IVR">
<property name="timeout" value="5s" />
<form id="audium_start_form">
<block>
<assign name="audium_vxmlLog" expr="''" />
<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />
<goto next="#start" />
</block>
</form>
<form id="start">
<block>
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'initial_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<goto nextitem="choice_fld" />
</block>
<field name="choice_fld" modal="false">
<property name="inputmodes" value="dtmf" />
<prompt bargein="true">
<audio src="http://media-server/ALL_PROMPTS/UR/outbound_evening.wav" />
<audio src="http://media-server/ALL_PROMPTS/UR/outbound_greet.wav" />
<audio src="http://media-server/ALL_PROMPTS/UR/i_outbound_rectify1.wav" />
<audio src="http://media-server/ALL_PROMPTS/BB.wav" />
<audio src="http://media-server/ALL_PROMPTS/UR/i_outbound_rectify2.wav" />
<audio src="http://media-server/ALL_PROMPTS/sayitsmart/UR/5.wav">five</audio>
<audio src="http://media-server/ALL_PROMPTS/sayitsmart/UR/4.wav">four</audio>
<audio src="http://media-server/ALL_PROMPTS/UR/i_outbound_rectify3.wav" />
</prompt>
<catch event="nomatch">
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '1' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<reprompt />
</catch>
<catch event="nomatch" count="2">
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '2' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<reprompt />
</catch>
<catch event="nomatch" count="3">
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '3' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<var name="maxNoMatch" expr="'yes'" />
<submit next="/CVP/Server" method="post" namelist="maxNoMatch audium_vxmlLog" />
<reprompt />
</catch>
<catch event="noinput">
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '1' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<reprompt />
</catch>
<catch event="noinput" count="2">
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '2' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<reprompt />
</catch>
<catch event="noinput" count="3">
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '3' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<var name="maxNoInput" expr="'yes'" />
<submit next="/CVP/Server" method="post" namelist="maxNoInput audium_vxmlLog" />
<reprompt />
</catch>
<option value="ANSWERED_RECTIFIED" dtmf="1">1</option>
<option value="ANSWERED_NOT_RECTIFIED" dtmf="2">2</option>
<filled>
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||utterance$$$' + choice_fld$.utterance + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||inputmode$$$' + choice_fld$.inputmode + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||interpretation$$$' + choice_fld + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||confidence$$$' + choice_fld$.confidence + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<var name="completeNBestStr" expr="''" />
<script><![CDATA[var len = application.lastresult$.length;
for (var i = 0; i < len; i++) {
completeNBestStr += "|||" + application.lastresult$.confidence + "^^^" + application.lastresult$.utterance + "^^^" + application.lastresult$.inputmode + "^^^" + application.lastresult$.interpretation;
}]]></script>
<var name="confidence" expr="choice_fld$.confidence" />
<submit next="/CVP/Server" method="post" namelist="completeNBestStr choice_fld confidence audium_vxmlLog" />
</filled>
</field>
</form>
</vxml>
------------------------------------
--------- New Page Request ---------
------------------------------------
Request Received on: 09/11/2013 16:54:17.340
------- HTTP Request Headers -------
Header Name = "content-type" Header Value = "application/x-www-form-urlencoded"
Header Name = "cookie" Header Value = "$Version=0; JSESSIONID=1D170A23C79E22C3D52E53D052AA9888; $Path=/CVP"
Header Name = "connection" Header Value = "close"
Header Name = "host" Header Value = "cvp-vxml:7000"
Header Name = "content-length" Header Value = "370"
Header Name = "accept" Header Value = "text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml, application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data, application/octet-stream"
Header Name = "user-agent" Header Value = "Cisco-IOS-C5350/15.1"
------ Request HTTP Arguments ------
Parameter Name = "completeNBestStr" Parameter Value #0 = "|||1^^^2^^^dtmf^^^ANSWERED_NOT_RECTIFIED"
Parameter Name = "confidence" Parameter Value #0 = "1"
Parameter Name = "audium_vxmlLog" Parameter Value #0 = "|||audio_group$$$initial_audio_group^^^0|||utterance$$$2^^^11408|||inputmode$$$dtmf^^^11408|||interpretation$$$ANSWERED_NOT_RECTIFIED^^^11408|||confidence$$$1^^^11408"
Parameter Name = "choice_fld" Parameter Value #0 = "ANSWERED_NOT_RECTIFIED"
--------- VoiceXML Response --------
Response Returned on: 09/11/2013 16:54:17.340
<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0" application="/CVP/Server?audium_root=true&calling_into=RECTIFICATION_IVR&session_id=10.192.10.195.1378900445355.1100302.RECTIFICATION_IVR">
<form id="audium_start_form">
<block>
<assign name="audium_vxmlLog" expr="''" />
<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />
<goto next="#start" />
</block>
</form>
<form id="start">
<block>
<prompt bargein="true">
<audio src="http://media-server/ALL_PROMPTS/UR/outbound_bye2.wav" />
</prompt>
<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'initial_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
<submit next="/CVP/Server" method="post" namelist="audium_vxmlLog" />
</block>
</form>
</vxml>
------------------------------------
--------- New Page Request ---------
------------------------------------
Request Received on: 09/11/2013 16:54:17.355
------- HTTP Request Headers -------
Header Name = "content-type" Header Value = "application/x-www-form-urlencoded"
Header Name = "cookie" Header Value = "$Version=0; JSESSIONID=1D170A23C79E22C3D52E53D052AA9888; $Path=/CVP"
Header Name = "connection" Header Value = "close"
Header Name = "host" Header Value = "cvp-vxml:7000"
Header Name = "content-length" Header Value = "67"
Header Name = "accept" Header Value = "text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml, application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data, application/octet-stream"
Header Name = "user-agent" Header Value = "Cisco-IOS-C5350/15.1"
------ Request HTTP Arguments ------
Parameter Name = "audium_vxmlLog" Parameter Value #0 = "|||audio_group$$$initial_audio_group^^^0"
--------- VoiceXML Response --------
Response Returned on: 09/11/2013 16:54:17.355
<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0" application="/CVP/Server?audium_root=true&calling_into=RECTIFICATION_IVR&session_id=10.192.10.195.1378900445355.1100302.RECTIFICATION_IVR">
<catch event="error.com.cisco.callhandoff.failure">
<cisco-typeaheadflush />
<submit next="/CVP/Server" method="post" namelist="audium_vxmlLog" />
</catch>
<form id="audium_start_form">
<block>
<assign name="audium_vxmlLog" expr="''" />
<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />
<goto next="#start" />
</block>
</form>
<form id="start">
<object name="dummyobj" classid="builtin://com.cisco.callhandoff">
<param name="return" expr="true" valuetype="data" />
<param name="app-uri" expr="'builtin://dummyobj'" valuetype="data" />
<filled>
<submit next="/CVP/Server" method="post" namelist="audium_vxmlLog" />
</filled>
</object>
</form>
</vxml>
------------------------------------
--------- New Page Request ---------
------------------------------------
Request Received on: 09/11/2013 16:54:25.262
------- HTTP Request Headers -------
Header Name = "content-type" Header Value = "application/x-www-form-urlencoded"
Header Name = "cookie" Header Value = "$Version=0; JSESSIONID=1D170A23C79E22C3D52E53D052AA9888; $Path=/CVP"
Header Name = "connection" Header Value = "close"
Header Name = "host" Header Value = "cvp-vxml:7000"
Header Name = "content-length" Header Value = "62"
Header Name = "accept" Header Value = "text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml, application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data, application/octet-stream"
Header Name = "user-agent" Header Value = "Cisco-IOS-C5350/15.1"
------ Request HTTP Arguments ------
Parameter Name = "audium_vxmlLog" Parameter Value #0 = ""
Parameter Name = "audium_type" Parameter Value #0 = "error.badfetch"
Parameter Name = "audium_action" Parameter Value #0 = "error"
--------- VoiceXML Response --------
Response Returned on: 09/11/2013 16:54:25.262
<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0" application="/CVP/Server?audium_root=true&calling_into=RECTIFICATION_IVR&session_id=10.192.10.195.1378900445355.1100302.RECTIFICATION_IVR">
<catch event="error.com.cisco.callhandoff.failure">
<cisco-typeaheadflush />
<goto next="#second_form" />
</catch>
<form>
<object name="dummyobj" classid="builtin://com.cisco.callhandoff">
<param name="return" expr="true" valuetype="data" />
<param name="app-uri" expr="'builtin://dummyobj'" valuetype="data" />
<prompt bargein="false">
<audio src="/CVP/audio/error.wav" />
</prompt>
<filled>
<goto next="#second_form" />
</filled>
</object>
</form>
<form id="second_form">
<block>
<throw event="com.audium.error" />
</block>
</form>
</vxml>
------------------------------------
--------- New Page Request ---------
------------------------------------
Request Received on: 09/11/2013 16:54:30.293
------- HTTP Request Headers -------
Header Name = "content-type" Header Value = "application/x-www-form-urlencoded"
Header Name = "cookie" Header Value = "$Version=0; JSESSIONID=1D170A23C79E22C3D52E53D052AA9888; $Path=/CVP"
Header Name = "connection" Header Value = "close"
Header Name = "host" Header Value = "cvp-vxml:7000"
Header Name = "content-length" Header Value = "58"
Header Name = "accept" Header Value = "text/vxml, text/x-vxml, application/vxml, application/x-vxml, application/voicexml, application/x-voicexml, text/plain, text/html, audio/basic, audio/wav, multipart/form-data, application/octet-stream"
Header Name = "user-agent" Header Value = "Cisco-IOS-C5350/15.1"
------ Request HTTP Arguments ------
Parameter Name = "audium_type" Parameter Value #0 = "error.badfetch"
Parameter Name = "audium_action" Parameter Value #0 = "custom_disconnect"
--------- VoiceXML Response --------
Response Returned on: 09/11/2013 16:54:30.652
<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.0">
<catch event="vxml.session.error">
<return event="vxml.session.error" />
</catch>
<catch event="telephone.disconnect.hangup">
<return event="telephone.disconnect.hangup" />
</catch>
<catch event="telephone.disconnect">
<return event="telephone.disconnect" />
</catch>
<catch event="error.unsupported.object">
<return event="error.unsupported.object" />
</catch>
<catch event="error.unsupported.language">
<return event="error.unsupported.language" />
</catch>
<catch event="error.unsupported.format">
<return event="error.unsupported.format" />
</catch>
<catch event="error.unsupported.element">
<return event="error.unsupported.element" />
</catch>
<catch event="error.unsupported.builtin">
<return event="error.unsupported.builtin" />
</catch>
<catch event="error.unsupported">
<return event="error.unsupported" />
</catch>
<catch event="error.semantic">
<return event="error.semantic" />
</catch>
<catch event="error.noauthorization">
<return event="error.noauthorization" />
</catch>
<catch event="error.eventhandler.notfound">
<return event="error.eventhandler.notfound" />
</catch>
<catch event="error.connection.noroute">
<return event="error.connection.noroute" />
</catch>
<catch event="error.connection.noresource">
<return event="error.connection.noresource" />
</catch>
<catch event="error.connection.nolicense">
<return event="error.connection.nolicense" />
</catch>
<catch event="error.connection.noauthorization">
<return event="error.connection.noauthorization" />
</catch>
<catch event="error.connection.baddestination">
<return event="error.connection.baddestination" />
</catch>
<catch event="error.condition.baddestination">
<return event="error.condition.baddestination" />
</catch>
<catch event="error.com.cisco.resource.failure.tts">
<return event="error.com.cisco.resource.failure.tts" />
</catch>
<catch event="error.com.cisco.media.resource.unavailable">
<return event="error.com.cisco.media.resource.unavailable" />
</catch>
<catch event="error.com.cisco.handoff.failure">
<return event="error.com.cisco.handoff.failure" />
</catch>
<catch event="error.com.cisco.callhandoff.failure">
<return event="error.com.cisco.callhandoff.failure" />
</catch>
<catch event="error.com.cisco.aaa.authorize.failure">
<return event="error.com.cisco.aaa.authorize.failure" />
</catch>
<catch event="error.com.cisco.aaa.authenticate.failure">
<return event="error.com.cisco.aaa.authenticate.failure" />
</catch>
<catch event="error.badfetch.https">
<return event="com.audium.error.badfetch.https" />
</catch>
<catch event="error.badfetch.http">
<return event="com.audium.error.badfetch.http" />
</catch>
<catch event="error.badfetch">
<return event="com.audium.error.badfetch" />
</catch>
<catch event="error">
<return event="error" />
</catch>
<catch event="disconnect.com.cisco.handoff">
<return event="disconnect.com.cisco.handoff" />
</catch>
<catch event="connection.disconnect.hangup">
<return event="connection.disconnect.hangup" />
</catch>
<catch event="connection.disconnect">
<return event="connection.disconnect" />
</catch>
<form>
<block>
<return event="com.audium.error.badfetch" />
</block>
</form>
</vxml>
Janine Graves:Look in your IIS logs (C:\Windows\system32\LogFiles\W3SVC1\) for 404 response codes. Here, you'll see which gateway was asking for the file and which files weren't found on that IIS system. Also, you might have some corrupt audio files in your gateway cache (or on your IIS systems). This just happened to another person I know. Once they cleared their gateway caches and re-recorded the bad audio file, then everything was fine. Try re-recording this file: outbound_bye2.wav (and ensure it has a new last-modified date) Then set all your gateway caches to stale 'set http client cache stale' Then try calling in.
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