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getting error system offline

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cdnadmin
Advisor
‎01-24-2014 01:41 AM
edited on: ‎01-24-2014 ‎01:41 AM
This document was generated from CDN thread

Created by: Adva Rotstein Hayun on 26-04-2010 08:50:48 AM
Hi,
I'm working with CIL 7.5
trying to login with CTI OS simulator and getting the following error:
"System is offline. Login will be queued until system is back online"
the full event is:
OnCTIOSFailure : (SystemEventID:5 FailureCode:10 ErrorMessage:System is offline. Login will be queued until system is back online.)
 
I did session connect waited for onConnection then setAgentMode and only after OnSetAgentModeEvent, i try to do agent.login.
 
What am I missing?
 
Also I checked the ports are integer and the peripheral is integer as well.
 
Adva

Subject: RE: getting error system offline
Replied by: Brandy Totten on 26-04-2010 12:17:52 PM
Do you stop the program then, or do you keep monitoring events? Because I get three of those errors before my successful connect everytime my program runs. (Not sure that is a good thing, but...)

Subject: RE: getting error system offline
Replied by: Adva Rotstein Hayun on 03-05-2010 12:31:48 PM
Thanks,
it turned out to be a wrong periphral id.
I really wish the errors were more meaningful.
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