Created by: null on 03-05-2005 07:35:04 PM I was able to download the Audium s/w, saved to my desktop. During the launch/install I received a "Windows error 3 occurred while loading the Java VM". I currently have Java 5 installed and have been able to develop applications using Eclipse 3.0 - how do I get past this?
Subject: Response Replied by: Vance Vagell on 04-05-2005 05:01:41 PM Hi Steve,
We have had clients encounter this error before, and in each instance the solution was to ensure that a compatible version of a Java Virtual Machine was installed.
To check which Java version is used by your OS, click on Start->Run, type cmd and in the command line type java -version. We have seen issues with Java 5 and Audium installer.
Note that per our Installation Guide , the supported Java versions are 1.3 and 1.4. You can download them at:
If you continue to experience the error after taking these steps, please contact us again.
Hope this helps, Vance
Subject: RE: Installation problem on Windows Replied by: null on 04-05-2005 06:46:06 PM C:\>java -version java version "1.4.2_06" Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_06-b03) Java HotSpot(TM) Client VM (build 1.4.2_06-b03, mixed mode)
I removed java 5 from my machine and verified that 1.4.2_06 is the default. The installation still complains on a WJView Error - "could not locate Java Virtual Machine:Class not registered".
What should I do now?
Subject: RE: RE: Installation problem on Windows Replied by: Vance Vagell on 04-05-2005 07:37:59 PM Hi Steve,
You mention that the error you are seeing is from WJView. This tells me that your system is not using the Sun JVM you have installed, but is instead attempting to use the Microsoft VM.
You need to disable or remove the Microsoft VM. Installing Sun JVM using the official installer (I recommend using one of the links in my previous response) should take care of disabling Microsoft VM for you. Make sure you reboot your system after the install. If this does not work for you, you can manually disable it by following these steps:
1) Open Internet Explorer. 2) Under the Tools menu, choose Internet Options. 3) Go to the Advanced tab. 4) Look for a section called Java (Sun), and another section for Microsoft Java 5) Uncheck the box next to MS Java, and check the box next to Sun Java. 6) Reboot your machine.
Let me know if you continue to have problems.
Regards, Vance
Subject: RE: Installation problem on Windows Replied by: null on 04-05-2005 08:55:54 PM ok, I tried both of your suggestions, both without success, rebooting between attempts/downloads. Argh! Still having the WJView error. Next steps?
Subject: RE: RE: Installation problem on Windows Replied by: Michael Bochynski on 05-05-2005 08:54:17 PM Hi,
It seems that your system still executes Microsoft Java. Note that WJView is a Microsoft specific Java VM. You might try setting JAVA_HOME or renaming the wjview.exe in your \WINDOWS\System32 folder just temporary for the installation purposes.
Regards, Michael
Subject: continued installation problems Replied by: null on 06-05-2005 05:51:30 PM I've completed the steps you requested, rebooted, but now have a new error. "LaunchAnywhere Error - Windows error 2 occurred while loading the JVM". I tried the installation on a different platform with the same results. Is there any way you could call me to resolve these roadblocks? Steve 925-806-8365
Subject: RE: continued installation problems Replied by: Vance Vagell on 06-05-2005 07:03:10 PM Hi Steve,
It seems we are getting closer to a resolution. Windows error 2 means that Windows could not locate the program needed to execute a given file (in this case it could not locate java.exe).
Please add your java installation's bin folder to your system's path by following these steps: 1) Click on Start 2) Right-click on My Computer 3) Click on Properties 4) Click on the Advanced Tab 5) Click on Environment Variables 6) Under System Variables, highlight Path and click Edit 7) Insert this before the path that's already there:
<path to java installation>\bin;
e.g. c:\j2sdk1.4.2_04\bin;<rest of your path is here>
8) Click OK, and reboot your machine for the change to take effect
Hope this helps, Vance
Subject: Success!!! Replied by: null on 06-05-2005 08:52:09 PM With your help, I was finally able to get a successful install. Thanks for all your help. Steve
Subject: Same problem but remediation steps haven't helped Replied by: null on 29-11-2006 08:00:40 PM Trying to rebuild my machine after an HD crash and having the same problem. Have installed the Sun java, defined JAVA_HOME, added the Sun java install to the first part of the path and renamed wjview.exe to keep it from interfering. Still getting the 'Windwos error 3 ...."
This is frustrating - any other suggestions?
OS = Windows XP Pro SP2 with all updates through 11/28 applied
java -version returns: java version "1.4.2_05" Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_05-b04) Java HotSpot(TM) Client VM (build 1.4.2_05-b04, mixed mode)
Subject: RE: Same problem but remediation steps haven't helped Replied by: Vance Vagell on 29-11-2006 09:37:19 PM Hi Kenneth,
You may be able to override the Java runtime that the installer is attempting to use by executing the install from a command line, and specifying the "LAX_VM" option, as follows:
Subject: Thanks!! Replied by: null on 29-11-2006 11:55:06 PM That was exactly the solution I needed. Had spent the afternoon trying different versions of the Java (from 1.3.1 through 1.4.2), playing with registry entries, etc. With the LAX_VM switch I was able to use the Hotspot compiler installed by WebLogic (it is genuine Sun) without playing any games.
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