Subject: RE: making an outbound call using CVP Replied by: Bill Webb on 19-01-2010 03:19:36 PM Hi Justine - I'll save you the further head-scratching that I went through...! ;-) Rename the service/application from "cvp_dialer" to "cvpdialer". If you look in the Java text file, you'll notice that's how it's entered. So there is a typo in the instructions or the Java file, depending on how you look at it. - Bill This document was generated from CDN thread
Created by: Justine Joubran on 19-01-2010 02:37:47 PM Hi, I want to try the Outbound Call feature of CVP. For this purpose, I have downloaded the sample application called "Outbound Dialing in CVP" from the "download" section of this site. I have omited all the parts that are related to the database. I am only left with the following: Start of Call - Make Call Custom Element - End Call. I have transfered the TCL files to the gateway as described in the word document. I have the following settings for the "make call" element: - Outbound Destination: 575 - Calling-party: 574 I have also added the below configuration on the gateway: voice service voip allow-connections sip to sip signaling forward unconditional sip header-passing ! application service cvp_outbound flash:cvp_outbound.tcl param cvp-ob-vxml-dest 7788000 param cvp-ob-poll-interval 15 ! service cvp_dialer flash:cvp_dialer.tcl ! session start ob cvp_outbound ! dial-peer voice 7780000 voip destination-pattern 778.... session protocol sipv2 max-conn 23 session target ipv4:10.1.1.101 //ip address of the VXML gateway dtmf-relay rtp-nte codec g711ulaw no vad ! dial-peer voice 2004 voip destination-pattern 57. // ip phone extensions range session protocol sipv2 session target ipv4:10.1.1.102 dtmf-relay rtp-nte codec g711ulaw no vad
When I try a test call, the call reaches the "make call" element with the following error: A VoiceXML error occurred of type "error.com.cisco.callhandoff.failure" Any suggestions? Thanks in advance, Justine.
Subject: RE: New Message from Bill Webb in Customer Voice Portal (CVP) - CVP - All V Replied by: Ranjana Narayan on 20-01-2010 05:40:29 AM Thanks Bill, for noticing the typo. We will have it fixed !! Ranjana.
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From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Tuesday, January 19, 2010 8:50 PM To: cdicuser@developer.cisco.com Subject: New Message from Bill Webb in Customer Voice Portal (CVP) - CVP - All Versions: RE: making an outbound call using CVP
Bill Webb has created a new message in the forum "CVP - All Versions":
-------------------------------------------------------------- Hi Justine - I'll save you the further head-scratching that I went through...! ;-) Rename the service/application from "cvp_dialer" to "cvpdialer". If you look in the Java text file, you'll notice that's how it's entered. So there is a typo in the instructions or the Java file, depending on how you look at it. - Bill -- To respond to this post, please click the following link:
Subject: RE: making an outbound call using CVP Replied by: Mohamed Fahmy on 23-08-2010 12:51:33 PM Hello, Did renaming the service to cvpdialer fix your problem? Because i still get a problem, i did exactly like you did, i.e. just a MakeCall element without a database interaction, i entered static dnis and cli. I've noticed that the date of the thread is older than the date of the application specification which means that the application is fixed but i still get a problem, the configuration is done exactly according to the specification. Thanks in advance.
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