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MOH with VXML or with other

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This document was generated from CDN thread

Created by: Patrick Hartl on 10-11-2009 01:28:38 PM
Hello  Developer,
 
I need to develop a vxml app. My question is, is it possible to collect "on hold" status and play a MOH stream ?
(Only with VXML ?)
 
thanks a lot and regards
 
Patrick

Subject: RE: MOH with VXAML
Replied by: YAW-MING CHEN on 10-11-2009 03:30:58 PM
Where your VXML script will be deployed ?
In voice gateway IOS can handle MOH, what will be the scenario collect "on hold" ( you mean to detect right ?) and play music ?
 
Thanks,
 
Yawming

Subject: RE: MOH with VXAML
Replied by: Patrick Hartl on 11-11-2009 06:40:15 AM
Hi,
 
The VXML script is on an apache webserver. I have one Gateway for 20 customer.
Each customer has its own music for "call transfer" and "busy". The VXML will be
automatically generated for each new session.
I audio file for MOH can olny be on the webserver too.
 
Have you any idea ?
 
regards
Patrick

Subject: RE: MOH with VXAML
Replied by: VijayPrasad Neelamegam on 11-11-2009 10:08:57 AM
Hi Patrick,
 
You can use transfer tag to do this,but i am not sure will more than one customer can do transfer in same time
 
i shall update you on this
 
Thanks
Vijay

Subject: RE: MOH with VXAML
Replied by: Patrick Hartl on 11-11-2009 01:24:33 PM
Hi,
 
The transfer tag ? I know, that I can use this tag to play a tansfer music - but I don´t know how I can use it,
when the called ID goes on hold ?
 
I will make this on different sip profile sessions
 
thx
patrick

Subject: RE: MOH with VXAML
Replied by: Patrick Hartl on 20-11-2009 01:32:52 PM
Has someone an idea ?
How can I use MOH music on hold with the help of VXML ????
 
regards

Subject: RE: MOH with VXML
Replied by: Vijay Prasad Neelamegam on 23-11-2009 12:10:01 PM
Hi Patrick,
 
As VXml does not have much ablity in call controlling features.You can try a workaround with MOH CLI.
 
telephony-service
moh flash:filename.au
 
regards
Vijay

Subject: RE: MOH with VXML
Replied by: Patrick Hartl on 23-11-2009 02:41:40 PM
Hi Vijay,
 
Thank you for your help.
This is a good idea. Is it possible to give them a special telephony-service parameter.
I would like to distinguish between 2 different MOH's, depending on the called ID.
 
regards
Patrick

 

Subject: RE: MOH with VXML
Replied by: Vijay Prasad Neelamegam on 25-11-2009 04:12:23 AM
Hi Patrick,
 
I am not sure if we can play different MOH based on call-id.Kindly go through this link.
 
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1020779
 
Hope this helps
 
Thanks
Vijay

Subject: RE: MOH with VXML
Replied by: Patrick Hartl on 29-12-2009 10:55:31 AM
Hi,
 
I think, this is not possible. So I have to use an external MOH server !
 
regards
Patrick
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