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Monitoring Phone Status through SIP trunk

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This document was generated from CDN thread

Created by: FRANK JONG on 03-03-2010 11:13:36 AM
Hi,
 
We like to subscribe to phone states through a SIP trunk.
We can use the presence event-package but then we only get information that the 'phone' is 'on the phone' or 'idle'.
Is there a package to subscribe to which will give us more information about the phone?
For example the called/calling party numbers?
 
Kind regards,
 
Frank Jong

Subject: RE: Monitoring Phone Status through SIP trunk
Replied by: Yohann Barre on 19-05-2010 12:18:15 PM
Hi,
 
The package you need is the dialog event package. Unfortunatly, i was unable to get it work through a SIP trunk. Let me know if you do.
 
Kind regards,
Yohann

Subject: RE: Monitoring Phone Status through SIP trunk
Replied by: David Staudt on 22-06-2010 12:41:37 AM
Dialog is not currently supported on trunks...the best you can do is the presence status.
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