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Multiple Events for each call state change

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This document was generated from CDN thread

Created by: Ammar Ahmed on 03-12-2009 02:20:28 PM
Hi,
 
I am getting multiple events for each action on the call state. For example in case of call delivered I am getting 3 call delivered events, 2 of these are related to the caller device, and only one is related to the target device. (based on unique object IDs). I need to filter out only the events related to the target device, is there any ways of achieving this via configurations?
 
Currently I am filtering on CallState, if it is alerting only then I am processing. Cause the events for the caller device will never have call state 'alerting'. I do not want duplicate events for different call objects with the same CallDay + CallKey. Is there any better way to achieve this?
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