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Created by: java dev on 06-11-2013 02:36:20 AM Hello, Is there any way to get list of all logged-in agents along with their IP addresses from CTI OS Toolkit API? Thanks.
Subject: RE: New Message from java dev in Computer Telephony Integration Object Serv Replied by: David Lender on 06-11-2013 06:59:44 AM No there is not a way to get a list of all logged-in agents with their IP addresses with the CTIOS Toolkit API.
Subject: RE: New Message from java dev in Computer Telephony Integration Object Serv Replied by: java dev on 06-11-2013 07:18:22 AM
David Lender:
No there is not a way to get a list of all logged-in agents with their IP addresses with the CTIOS Toolkit API.
David, Thanks for the quick respose. If not CTI OS Toolkit then is there any database table on ICM or Call Manager that can provide this info? Thx.
Subject: RE: New Message from java dev in Computer Telephony Integration Object Serv Replied by: David Lender on 06-11-2013 06:59:44 AM No there is not a way to get a list of all logged-in agents with their IP addresses with the CTIOS Toolkit API.
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