AgentId from user object

[cdnadmin]

Subject: RE: New Message from Kevin Pickard in 2385312 - General Questions: AgentId
Replied by: Daniel Schimmer on 08-02-2012 05:17:52 PM
You might be able to get it from, finesse.gadget.Config.id



From: Cisco Developer Community Forums [mailto:[email protected]]
Sent: Wednesday, February 08, 2012 5:14 PM
To: [email protected]
Subject: New Message from Kevin Pickard in 2385312 - General Questions: AgentId from user object



Kevin Pickard has created a new message in the forum "General Questions":

--------------------------------------------------------------
Is there any method for getting the AgentId off the user object?

I know the following exist.

user.getExtension()
user.getFirstName()
user.getLastName()

But I have been unable to locate one for the AgentId (both numeric and text). Do they exist?

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Created by: Kevin Pickard on 08-02-2012 05:13:40 PM
Is there any method for getting the AgentId off the user object?
 
I know the following exist.
 
user.getExtension()
user.getFirstName()
user.getLastName()
 
But I have been unable to locate one for the AgentId (both numeric and text). Do they exist?
 

Subject: RE: AgentId from user object
Replied by: Kevin Pickard on 08-02-2012 05:16:25 PM
Forget about the numeric one....just realized it is getId(). But I would still prefer the text agent login.

Subject: RE: AgentId from user object
Replied by: Marius Zuzcak on 24-05-2012 10:48:38 AM
The following works for me:

  var userData = user.getData();

  var loginId = userData['loginId'];
  var loginName = userData['loginName'];
  var extension = userData['extension'];

Subject: RE: AgentId from user object
Replied by: Absaar Javed on 22-01-2013 07:58:21 AM
In the same way can I get the Agent's IP phone Number & Callers Phone Number?

Subject: RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
Replied by: David Lender on 22-01-2013 09:56:52 AM
The Dialog object has all participants media addresses.

Subject: RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
Replied by: Absaar Javed on 23-01-2013 02:25:32 AM
Is it possible that a gadget retrieves participants information, and then send this information to another gadget for further manipulation?

Subject: RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
Replied by: David Lender on 23-01-2013 08:52:09 AM
Yes you can communicate between gadgdets.  See the SampleGadget_Hubtopic in the Sample gadgets on the Documentation page of the Finesse CDN Dev Center here
http://developer.cisco.com/web/finesse/documentation