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Created by: Chandan Agrawal on 16-02-2011 12:20:24 PM Hi, I am new to JTAPI. This is what I am trying to do: -> Place a call to a terminal -> On answer of the call, play an audio file. I know how to place the call and how to auto answer the call from the terminal side. Can someone guide me how to push an audio file on the call? Thanks.
Subject: RE: Audio file after make call Replied by: Abhishek Malhotra on 12-04-2011 06:15:01 AM Not exactly what you need but Starting 8.5(1) JTAPI supports Agent Greeting which allows agent to playback a pre-recorded greeting into the call. The API doesnt give a control to play a file directly but allows you to connect to IVR port which plays the media. HTH.
Subject: RE: Audio file after make call Replied by: ayush-chaudhary (simulated) on 10-05-2011 07:21:04 AM Hello Abhishek,
I trying to play a audio file on incoming call but i am having a problem that the audio of file is not started while the log is printed " The play is completed". So if anyone have solution then please help me out......................
Subject: RE: Audio file after make call Replied by: Abhishek Malhotra on 11-05-2011 10:13:17 AM
Hello Abhishek, I trying to play a audio file on incoming call but i am having a problem that the audio of file is not started while the log is printed " The play is completed". So if anyone have solution then please help me out......................
Are you using Agent Greeting feature or playing file using JMF or some other means?
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