Subject: Re: New Message from Li Fu in Administration XML (AXL) - Administration XML
Replied by: Wes Schochet on 28-02-2012 11:50:06 AM
I assume the phone already exists? Does the user already exist?
>>> On 2/28/2012 at 10:18 AM, Cisco Developer Community Forums <[email protected]> wrote:
Li Fu has created a new message in the forum "Administration XML Questions":
--------------------------------------------------------------
addUserPhoneAssociation - It complains about the password while I have tried every possible format, I even deleted the tag but still same thing.
Can anyone help please? Thanks in advance.
===================================================
SOAPAction: "CUCM
B ver=8.0"Content-length: 1098
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<axl:addUserPhoneAssociation sequence="1234" xmlns:axl="http://www.cisco.com/AXL/API/8.0">
<userPhoneAssociation>
<userId>ABCXp17</userId>
<password>0188083986</password>
<pin>123</pin>
<lastName>HossamXB18</lastName>
<middleName>HossamX8</middleName>
<firstName>HossamX1</firstName>
<productType>Cisco 7940</productType>
<name>SEPABABA0993335</name>
<dnCssName>CSS-B</dnCssName>
<phoneCssName>CSS-U1</phoneCssName>
<e164Mask>20987772</e164Mask>
<extension>3377</extension>
<routePartitionName>P12</routePartitionName>
<voiceMailProfileName/>
<enableExtensionMobility>true</enableExtensionMobility>
</userPhoneAssociation>
</axl:addUserPhoneAssociation>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
==========================================Response===================================================
<?xml version='1.0' encoding='UTF-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<soapenv:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>Error getting the password.</faultstring>
<detail>
<axlError>
<axlcode>5003</axlcode>
<axlmessage>Error getting the password.</axlmessage>
<request>addUserPhoneAssociation</request>
</axlError>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
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This document was generated from CDN thread
Created by: Li Fu on 28-02-2012 11:18:41 AM
addUserPhoneAssociation - It complains about the password while I have tried every possible format, I even deleted the tag but still same thing.
Can anyone help please? Thanks in advance.
===================================================
SOAPAction: "CUCM
B ver=8.0"Content-length: 1098
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<axl:addUserPhoneAssociation sequence="1234" xmlns:axl="http://www.cisco.com/AXL/API/8.0">
<userPhoneAssociation>
<userId>ABCXp17</userId>
<password>0188083986</password>
<pin>123</pin>
<lastName>HossamXB18</lastName>
<middleName>HossamX8</middleName>
<firstName>HossamX1</firstName>
<productType>Cisco 7940</productType>
<name>SEPABABA0993335</name>
<dnCssName>CSS-B</dnCssName>
<phoneCssName>CSS-U1</phoneCssName>
<e164Mask>20987772</e164Mask>
<extension>3377</extension>
<routePartitionName>P12</routePartitionName>
<voiceMailProfileName/>
<enableExtensionMobility>true</enableExtensionMobility>
</userPhoneAssociation>
</axl:addUserPhoneAssociation>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
==========================================Response===================================================
<?xml version='1.0' encoding='UTF-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<soapenv:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>Error getting the password.</faultstring>
<detail>
<axlError>
<axlcode>5003</axlcode>
<axlmessage>Error getting the password.</axlmessage>
<request>addUserPhoneAssociation</request>
</axlError>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Li Fu on 28-02-2012 12:14:04 PM
The user doesn't exist yet. We are trying to create one from here.
Thank you for your replying.
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Hossam Yahia on 28-02-2012 02:27:10 PM
Hi Li,
How are you?
The user does not exist I am pretty sure of that.
The error is in the password. CUCM require no encrypted passwords because it encrypts them.
But in this case I am trying to create a user with any password even empty is acceptable for me.
I don't know how they could make something like that (Do not insert password (update user later) and yet it complains about empty passwords as well).
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Hossam Yahia on 05-03-2012 06:14:15 AM
WOW...............
How is it nobody can answer this question?
We want to use AXL soap to create an enduser with no password........
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Hossam Yahia on 06-03-2012 12:43:38 PM
addUserPhoneAssociation - It complains about the password while I have tried every possible format, I even deleted the tag but still same thing.
Can anyone help please? Thanks in advance.
===================================================
SOAPAction: "CUCM
B ver=8.0"Content-length: 1098
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<axl:addUserPhoneAssociation sequence="1234" xmlns:axl="http://www.cisco.com/AXL/API/8.0">
<userPhoneAssociation>
<userId>ABCXp17</userId>
<password>0188083986</password>
<pin>123</pin>
<lastName>HossamXB18</lastName>
<middleName>HossamX8</middleName>
<firstName>HossamX1</firstName>
<productType>Cisco 7940</productType>
<name>SEPABABA0993335</name>
<dnCssName>CSS-B</dnCssName>
<phoneCssName>CSS-U1</phoneCssName>
<e164Mask>20987772</e164Mask>
<extension>3377</extension>
<routePartitionName>P12</routePartitionName>
<voiceMailProfileName/>
<enableExtensionMobility>true</enableExtensionMobility>
</userPhoneAssociation>
</axl:addUserPhoneAssociation>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
==========================================Response===================================================
<?xml version='1.0' encoding='UTF-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<soapenv:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>Error getting the password.</faultstring>
<detail>
<axlError>
<axlcode>5003</axlcode>
<axlmessage>Error getting the password.</axlmessage>
<request>addUserPhoneAssociation</request>
</axlError>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
Subject: RE: AXL code 5003 - Error getting the password
Replied by: WILL DELAUGHTER on 06-03-2012 02:34:33 PM
The only time I've seen anything like this was because of the default password policy. Once I changed the policy to something less strict, I was able to create new users just fine with a dummy password of 12345 or similar.
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Hossam Yahia on 07-03-2012 03:56:57 AM
Would you please provide me with the specs of the default policy you changed to and worked.
Thanks.
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Hossam Yahia on 07-03-2012 04:15:43 AM
No removing the password and pin in CUCM 8.0 gives
<axlcode>-1</axlcode>
<axlmessage/>
<request>addUserPhoneAssociation</request>
Any other suggestions.
Subject: RE: AXL code 5003 - Error getting the password
Replied by: David Staudt on 06-03-2012 06:10:19 PM
I was able to get the request to succeed on my UCM 8.5(1) system by ommitting the password and pin:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/8.5">
<soapenv:Header/>
<soapenv:Body>
<ns:addUserPhoneAssociation sequence="1">
<userPhoneAssociation>
<userId>useraddtest</userId>
<lastName>lastname</lastName>
<middleName>middlename</middleName>
<firstName>firstname</firstName>
<productType>Cisco IP Communicator</productType>
<name>IPC123456789012</name>
<e164Mask/>
<extension>3893</extension>
<enableExtensionMobility>true</enableExtensionMobility>
</userPhoneAssociation>
</ns:addUserPhoneAssociation>
</soapenv:Body>
</soapenv:Envelope>
You can then use updateUser to set the password.
Subject: RE: AXL code 5003 - Error getting the password
Replied by: David Staudt on 07-03-2012 05:04:47 PM
I can confirm your observation on 8.0(1). It looks like both 8.0(1) and 8.5(1) have issues with this request, we'll open a couple of defects to investigate. Unfortunately you may need to workaround by issuing separate addPhone and addUser requests. User/phone association can be accomplished in the addUser request by filling in the <asscoaitedDevices> list.
Subject: RE: AXL code 5003 - Error getting the password
Replied by: David Staudt on 08-03-2012 01:07:45 PM
The following two defects have been opened to track these items:
CSCty49666 - addUserPhoneAssociation fails with undefined error
CSCty49652 - addUserPhoneAssociation fails when <password> included
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Hossam Yahia on 10-03-2012 12:04:02 PM
After I switched to your suggestion new issue appeared "Security Profile is required for this device".
Even though I am putting a valid security profile (I don't know how to deal with this AXL API if it is not reliable they have just to say)
===================request==================
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<axl:addPhone sequence="1" xmlns:axl="http://www.cisco.com/AXL/API/8.0">
<phone ctiid="">
<!--=============== Basic Device Information ===============-->
<name>SEPAB1188990037</name>
<description>SEPAB1188990037</description>
<product>Cisco 7911</product>
<class/>
<protocol>SCCP</protocol>
<protocolSide>User</protocolSide>
<callingSearchSpaceName uuid="{570D5278-DBF9-A58F-18DC-A95941983DBA}"/>
<devicePoolName uuid="">Default</devicePoolName>
<commonDeviceConfigName uuid=""/>
<commonPhoneConfigName uuid="">Standard Common Phone Profile</commonPhoneConfigName>
<securityProfileName uuid="">Cisco 7911 - Standard SCCP Non-Secure Profile</securityProfileName>
<phoneTemplateName uuid="">Standard 7911</phoneTemplateName>
<!--============== Defaluts Device Information =============-->
<networkLocation>Use System Default</networkLocation>
<mlppIndicationStatus>Off</mlppIndicationStatus>
<preemption>Default</preemption>
<useTrustedRelayPoint>Default</useTrustedRelayPoint>
<retryVideoCallAsAudio>true</retryVideoCallAsAudio>
<useDevicePoolCgpnTransformCss>true</useDevicePoolCgpnTransformCss>
<ringSettingIdleBlfAudibleAlert>Default</ringSettingIdleBlfAudibleAlert>
<ringSettingBusyBlfAudibleAlert>Default</ringSettingBusyBlfAudibleAlert>
<singleButtonBarge>Default</singleButtonBarge>
<joinAcrossLines>Default</joinAcrossLines>
<builtInBridgeStatus>Default</builtInBridgeStatus>
<callInfoPrivacyStatus>Default</callInfoPrivacyStatus>
<ignorePresentationIndicators>false</ignorePresentationIndicators>
<packetCaptureMode>None</packetCaptureMode>
<packetCaptureDuration>0</packetCaptureDuration>
<unattendedPort>false</unattendedPort>
<requireDtmfReception>false</requireDtmfReception>
<rfc2833Disabled>false</rfc2833Disabled>
<certificateOperation>No Pending Operation</certificateOperation>
<authenticationMode>By Null String</authenticationMode>
<keySize>1024</keySize>
<deviceMobilityMode>Default</deviceMobilityMode>
<remoteDevice>false</remoteDevice>
<dndOption>Ringer Off</dndOption>
<isActive>true</isActive>
<phoneSuite>Default</phoneSuite>
<phoneServiceDisplay>Default</phoneServiceDisplay>
<isProtected>false</isProtected>
<mtpPreferedCodec>711ulaw</mtpPreferedCodec>
<outboundCallRollover>No Rollover</outboundCallRollover>
<hotlineDevice>false</hotlineDevice>
<alwaysUsePrimeLine>Default</alwaysUsePrimeLine>
<alwaysUsePrimeLineForVoiceMessage>Default</alwaysUsePrimeLineForVoiceMessage>
<lines>
<line ctiid="">
<index>1</index>
<label>3333</label>
<asciiLabel>3333</asciiLabel>
<display>3333</display>
<dirn uuid="">
<pattern/>
<routePartitionName uuid="{8DCF9DA8-68D1-F890-3F9B-068B75DBEE36}"/>
</dirn>
<ringSetting>Ring</ringSetting>
<consecutiveRingSetting>Use System Default</consecutiveRingSetting>
<displayAscii>3333</displayAscii>
<e164Mask>22258419</e164Mask>
<mwlPolicy>Use System Policy</mwlPolicy>
<maxNumCalls>2</maxNumCalls>
<busyTrigger>1</busyTrigger>
<callInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</callInfoDisplay>
<recordingProfileName uuid=""/>
<monitoringCssName uuid="{03EAA47A-94F2-A722-91A4-0DDA4C5A98C9}"/>
<recordingFlag>Call Recording Disabled</recordingFlag>
<audibleMwi>Default</audibleMwi>
<partitionUsage>General</partitionUsage>
<missedCallLogging>true</missedCallLogging>
<!--==== Associate Users ====-->
<associatedEndusers>
<enduser>
<userId>3333_8</userId>
</enduser>
</associatedEndusers>
</line>
</lines>
</phone>
</axl:addPhone>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
================response=====================
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<soapenv:Fault>
<faultcode>SOAP-ENV:Client</faultcode>
<faultstring>Security Profile is required for this device</faultstring>
<detail>
<axlError>
<axlcode>429</axlcode>
<axlmessage>Security Profile is required for this device</axlmessage>
<request>addPhone</request>
</axlError>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
Subject: RE: AXL code 5003 - Error getting the password
Replied by: David Staudt on 20-03-2012 01:10:45 PM
addUserPhoneAssociation appears to be pretty broken at the moment. Note, for the workaround (addPhone, addUser/associatedDevices) that you should create the association in addUser (or updateUser).
Subject: RE: AXL code 5003 - Error getting the password
Replied by: David Staudt on 13-04-2012 03:51:13 AM
I can't test immediately,but I think it may be possible that specifying the uuid but providing an empty string could be a problem. My thought is to either provide the uuid attribute with the actual pkid value, or omit the attribute entirely and provide the name value.
Regards,
- David Staudt
Subject: RE: AXL code 5003 - Error getting the password
Replied by: Hossam Yahia on 25-04-2012 09:55:22 AM
Dear David,
Would you please help me to close this issue as it is causing me nightmares.
I removed the attribute but still complaining about the Security Profile.
Here is the exact request:
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<axl:addPhone sequence="1" xmlns:axl="http://www.cisco.com/AXL/API/8.0">
<phone ctiid="">
<!--=============== Basic Device Information ===============-->
<name>SEPAB1188990037</name>
<description>SEPAB1188990037</description>
<product>Cisco 7940</product>
<class/>
<protocol>SIP</protocol>
<protocolSide>User</protocolSide>
<callingSearchSpaceName uuid="{570D5278-DBF9-A58F-18DC-A95941983DBA}"/>
<devicePoolName >Default</devicePoolName>
<commonDeviceConfigName />
<commonPhoneConfigName >Standard Common Phone Profile</commonPhoneConfigName>
<securityProfileName>Cisco 7940 - Standard SIP Non-Secure Profile</securityProfileName>
<phoneTemplateName >Standard 7940 SIP</phoneTemplateName>
<!--============== Defaluts Device Information =============-->
<networkLocation>Use System Default</networkLocation>
<mlppIndicationStatus>Off</mlppIndicationStatus>
<preemption>Default</preemption>
<useTrustedRelayPoint>Default</useTrustedRelayPoint>
<retryVideoCallAsAudio>true</retryVideoCallAsAudio>
<useDevicePoolCgpnTransformCss>true</useDevicePoolCgpnTransformCss>
<ringSettingIdleBlfAudibleAlert>Default</ringSettingIdleBlfAudibleAlert>
<ringSettingBusyBlfAudibleAlert>Default</ringSettingBusyBlfAudibleAlert>
<singleButtonBarge>Default</singleButtonBarge>
<joinAcrossLines>Default</joinAcrossLines>
<builtInBridgeStatus>Default</builtInBridgeStatus>
<callInfoPrivacyStatus>Default</callInfoPrivacyStatus>
<ignorePresentationIndicators>false</ignorePresentationIndicators>
<packetCaptureMode>None</packetCaptureMode>
<packetCaptureDuration>0</packetCaptureDuration>
<unattendedPort>false</unattendedPort>
<requireDtmfReception>false</requireDtmfReception>
<rfc2833Disabled>false</rfc2833Disabled>
<certificateOperation>No Pending Operation</certificateOperation>
<authenticationMode>By Null String</authenticationMode>
<keySize>1024</keySize>
<deviceMobilityMode>Default</deviceMobilityMode>
<remoteDevice>false</remoteDevice>
<dndOption>Ringer Off</dndOption>
<isActive>true</isActive>
<phoneSuite>Default</phoneSuite>
<phoneServiceDisplay>Default</phoneServiceDisplay>
<isProtected>false</isProtected>
<mtpPreferedCodec>711ulaw</mtpPreferedCodec>
<outboundCallRollover>No Rollover</outboundCallRollover>
<hotlineDevice>false</hotlineDevice>
<alwaysUsePrimeLine>Default</alwaysUsePrimeLine>
<alwaysUsePrimeLineForVoiceMessage>Default</alwaysUsePrimeLineForVoiceMessage>
<lines>
<line ctiid="">
<index>1</index>
<label>3333</label>
<asciiLabel>3333</asciiLabel>
<display>3333</display>
<dirn >
<pattern/>
<routePartitionName uuid="{8DCF9DA8-68D1-F890-3F9B-068B75DBEE36}"/>
</dirn>
<ringSetting>Ring</ringSetting>
<consecutiveRingSetting>Use System Default</consecutiveRingSetting>
<displayAscii>3333</displayAscii>
<e164Mask>22258419</e164Mask>
<mwlPolicy>Use System Policy</mwlPolicy>
<maxNumCalls>2</maxNumCalls>
<busyTrigger>1</busyTrigger>
<callInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</callInfoDisplay>
<recordingProfileName />
<monitoringCssName uuid="{03EAA47A-94F2-A722-91A4-0DDA4C5A98C9}"/>
<recordingFlag>Call Recording Disabled</recordingFlag>
<audibleMwi>Default</audibleMwi>
<partitionUsage>General</partitionUsage>
<missedCallLogging>true</missedCallLogging>
<!--==== Associate Users ====-->
<associatedEndusers>
<enduser>
<userId>3333_8</userId>
</enduser>
</associatedEndusers>
</line>
</lines>
</phone>
</axl:addPhone>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
Thanks.
I can't test immediately,but I think it may be possible that specifying the uuid but providing an empty string could be a problem. My thought is to either provide the uuid attribute with the actual pkid value, or omit the attribute entirely and provide the name value.
Regards,
- David Staudt