This document was generated from CDN thread
Created by: Paulo Centeno on 29-06-2010 07:42:13 PM
Hello
I've done the following steps:
- Provisioning the build-in-bridge of agent¿s phone for recording, set to on
- Provisioning call recording flag for a line appearance, set as automatic recording
- Create a SIP trunk device for a recorder
- Create Call Recording Profiles, pointing to the SIP Trunk IP
- Provision Route Pattern for the Recorder, pointing to the SIP Trunk
The SIP Trunk doesn't receive any INVITE at the beginning of a call from the agent's phone.
Obs: The SIP Trunk is working, I can make calls from UCM Phones to phones on the SIP Trunk.
What could be missing?
Obs: I'm using UCM 7.1.2 and IP Communicator 7.0.3.0
Subject: RE: BiB Recording setup
Replied by: Giggesh Thekkekeloth on 07-07-2010 02:05:57 PM
The SIP Trunk doesn't receive any INVITE at the beginning of a call from the agent's phone.
Hi,
Can you eloborate on this above said delay, exactly how much time is the delay, as when the INVITE is recieved, how is the connection establisment?
