BookingApi SaveConference Unspecified Error

[cdnadmin]

This document was generated from CDN thread

Created by: Marco Marotta on 06-04-2012 03:40:18 PM
Hi all,

I just started using the demo version of the TMS version 13.1 installed on Windows 2003 Server Enterprise Edition R2

I downloaded the wsdl file from the browser at the link:

http://SERVER_IP/tms/external/Booking/BookingService.asmx


I generated the Java client using the axis2 comand line:

wsdl2java -uri C:\Temp\BookingService.xml -s -ssi -s -f

I added the code to have the authentication and tested the code to book a conferece ( saveConference ).
As a first step I call getDefaultConference and I set the correct properties.

It has been fine for a couple of days, today I started having a strange error on the client:

org.apache.axis2.AxisFault:Unspecified Error

On the server log I can see:
11:47:14,879 [9] ERROR Tandberg.TMS.External.SoapExceptionThrower -
System.NullReferenceException: Object reference not set to an instance of an object.
   at Tandberg.TMS.External.Booking.BookingService.TrackSystemsInConference(ExConference exConference)
   at Tandberg.TMS.External.Booking.BookingService.SaveConference(ExConference exConfIn, Boolean bSingleInstance, Boolean includeSIPAnd3G, Boolean includeWebconferenceAndRecordingUri)

I see the same problem using SoapUI, the request is:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:book="http://tandberg.net/2004/02/tms/external/booking/">
   <soapenv:Header>
      <book:ExternalAPIVersionSoapHeader>
         <book:ClientVersionIn>7</book:ClientVersionIn>
      </book:ExternalAPIVersionSoapHeader>
   </soapenv:Header>
   <soapenv:Body>
      <book:SaveConference>
         <book:Conference>
            <book:Title>Title</book:Title>
            <book:StartTimeUTC>2012-04-11 09:54:15Z</book:StartTimeUTC>
            <book:EndTimeUTC>2012-04-11 09:54:15Z</book:EndTimeUTC>
            <book:ConferenceType>Automatic Call Launch</book:ConferenceType>
            <book:Bandwidth>8b/512kbps</book:Bandwidth>
            <bookictureMode>Continuous Presence</bookictureMode>
            <bookataConference>No</bookataConference>
            <book:ShowExtendOption>Yes</book:ShowExtendOption>
            <bookassword>1234</bookassword>
            <book:ISDNRestrict>false</book:ISDNRestrict>
         </book:Conference>
      </book:SaveConference>
   </soapenv:Body>
</soapenv:Envelope>

And the error is:
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
   <soap:Body>
      <soap:Fault>
         <faultcode>soap:Server</faultcode>
         <faultstring>Unspecified Error</faultstring>
         <faultactor>http://SERVER_IP/tms/external/Booking/BookingService.asmx</faultactor>
         <detail/>
      </soap:Fault>
   </soap:Body>
</soap:Envelope>

Is anybody experiencing the same problem or have a hint ?

Best regards,

Marco