This document was generated from CDN thread
Created by: Arun Shanmugasamy on 15-04-2009 06:08:37 PM
Hi,
I am trying to develop an application to fetch the Call Duration at the end of calls (onhook) and push the duration details to the IP Phone Display.
I couldn't find a method to get the Call Duration from CUCM 6.1. I don't want to use the CDR for the call duration since I want to display the Call Duration immediately after the phone hang-up.
Is there a way I can get the Call Duration or the events (on-hook/off-hook) from IP Phone to CUCM?
Thanks and regards,
Arun
Subject: RE: Call Duration
Replied by: David Staudt on 15-04-2009 09:24:48 PM
UCM CTI - i.e. TAPI or JTAPI - are the interfaces to use for this. With CTI you will be able to open and register for events for specific phones, including fine grain detail on call progress, on/off-hook, etc.
