This document was generated from CDN thread
Created by: Zeeshan Khan on 25-12-2012 02:24:31 AM
Dear I have CVP V8 & ICM V8 & CUCM V7.1
We face calls overlap [ one customer call ring in tow agent at same time , and both agent listen to same call , if any agent disconnect the call from his side other agent and customer directly disconnect ] this happen one in month , one in week
Is there any one face same issue ? any solution ?
thanks a lot
