This document was generated from CDN thread
Created by: Jon Kennedy on 30-09-2009 02:04:49 PM
Hello
I have problems with camera control using a C60 and two HD cameras. Using crestron control.
Camera control for camera 2 is not working as it should, tilt up and camera zoom works. Tilt down and pan left/right is out of function.
I have used the tandberg module for C60+C90 for TC2.0.
Marius at sales Tandberg has told me that this is a known problem, is there any fix for this?
Will this be fixed in TC2.1?? And when will 2.1 released?
Regards Jon Kennedy
Viju Øst Norway
Tlf. 93 25 47 67
Subject: RE: Camera control C60, problems!
Replied by: Roger Boe on 30-09-2009 10:31:36 PM
Hello Jon,
I have seen similar issues with cascaded cameras which is running older software versions. To upgrade the cascaded camera please connect it as the main camera. The system will then detect it and automatically upgrade the camera. Once done, try again and let me know if you still have issues.
Also run the API command: "xstatus camera" , this will list out the cameras connected and their software version.
Best regards
Roger
Subject: RE: Camera control C60, problems!
Replied by: Jon Kennedy on 14-10-2009 02:41:22 PM
Thanks!
Works great!
