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Created by: JAMES DEPHILLIP II on 25-10-2013 09:36:25 AM This may be more of a feature request because I can not find anything that says I can do this. I am looking to be able to do SQL queries against the CAR database. The reason for this is that we are a highly mobile enviroment with EM/EMCC used everywhere and I was hoping to provide users a Missed Call directory that actually searches searches CAR. I have looked at CDRonDemand but that does not look like an optimal solution since we will have request on the fly for missed calls. I want to provide missed calls while logged out and at any phone the user logs into. Is it possible to request this as an enhancement or if anyone knows a way to do this other than monitoring every single terminal/gateway in JTAPI I appreciate your assistance.
Thanks, Jim
Subject: RE: CAR Database Queries Replied by: PRANJOL SAIKIA on 25-10-2013 09:52:03 AM
JAMES DEPHILLIP II:
This may be more of a feature request because I can not find anything that says I can do this. I am looking to be able to do SQL queries against the CAR database. The reason for this is that we are a highly mobile enviroment with EM/EMCC used everywhere and I was hoping to provide users a Missed Call directory that actually searches searches CAR. I have looked at CDRonDemand but that does not look like an optimal solution since we will have request on the fly for missed calls. I want to provide missed calls while logged out and at any phone the user logs into. Is it possible to request this as an enhancement or if anyone knows a way to do this other than monitoring every single terminal/gateway in JTAPI I appreciate your assistance.
Thanks, Jim
Hi James, A solution almost similar to yours related to Missed calls in CUCM was developed and deployed by us at one of our client site. If you are ready to get the job done by a 3rd party vendor please feel free contact us.
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